AUTOZONE store #4982 on HWY 601 concord NC ordered wrong parts 4 times wasted 6 days waiting on the wrong parts ! the only counter person (mat) that know what was going on in that store they moved to another location.
really don't know y AUTOZONE puts people in these stores that have no clue what their doing and seem to really not care if a you come back. a person would think as a new auto parts store they would want customers to return, but that do not seem to be the case here ! at least 3 other people on this day fri nov. 20 was there for returns !!!!
the wrong parts!!!! I have been working on cars all my life and never have I seen customer service like that auto parts store. i spent a lot of money in that store #4982 but i will take my business to another parts house even if i have to go out of my way to do so !
hopping other customers that has had the same experiences there (AUTOZONE) will do the same,or until they get that place (AUTOZONE) straight. i would like thank you for this time to vent my frustration with AUTOZONE #4982 on this matter.
Product or Service Mentioned: Autozone Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
AutoZone Cons: How you treat people, Lack of response.