Lexington, Mississippi
Not resolved
3.9
Details
0 comments

I called Auto Zone in Lexington Ms.on 10/4/2016 and ask if the worker could tell me what type of car some brakes I had previously purchased from Auto Zone and he told me that he had no way of telling me what type vehicle they fit (twice) and I called another Auto Zone and got the information. I gave him the number of the box D943 Duralast.

These pads I purchase with another set but did not need at the time so I kept them because I know I will eventually need them. I think a business don't have to be rude to the customer.

And its hard to believe that you can sell parts and don't know what they fit.

Product or Service Mentioned: Autozone Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

  • long time customer
  • Autozone Bad Service
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