Atascocita, Texas
Not resolved

I bought a pair of Sylvania ZXE headlight bulbs from my local Autozone yesterday, when I go them home I realized that they not only under performed, these "HID-like" bulbs looked like the twelve dollar kind. I went back to the same autozone to see if I can return or exchange product, but was soon greeted with less than customer service.

A man named Sergio appeared and told me that these were not the bulbs that came with the packaging, when I insisted they were and compared them to another package, he told me that they were used.

I insisted again only one had been installed and only for a brief moment, he persisted to tell me I was trying to pull something over on him. I am extremely angry that I was called a liar and a thief in front of the whole store.

Monetary Loss: $60.

  • not working
  • I am not a crook
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