store auto zone customer auto manager service parts customer service part car

Everytime I come to this AutoZone at 1812 I'm always treated with a racist attitude from these Hispanic managers,Regina and Francisco and there are no African Americans working in the store!

every time I come to this store. every time I come to this store Francisco and Regina have attitudes. every time I come here and I have an idea of what I think might be wrong with my car other than what they think it might be they get upset and then they don't want to help you anymore there's no blacks or African-Americans in the store that can relate to me.
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2 comments
Anonymous
#1771229

If you want to work in the Orlando region and you're not Hispanic, forget it, they won't hire you!

Anonymous
#1770681

Well why don't you apply for a job there!

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Review
#1685875 Review #1685875 is a subjective opinion of poster.
Service
Autozone Manager
Cons
  • Lack of response
  • Way i was treated
Reason of review
Attitudes and not friendly at all,racist attitudes
Preferred solution
Let the company propose a solution
Tags
  • Inexperience Employees
2.2
Details
Purchased a battery back in Aug of 2018 down at the Grayson location, a durlast Gold. Well this year it died so i took it too tbe Winder GA location to have it charged and tested. Got it back Friday evening and told it was fine. Got it home put it in the vehicle and it...
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Review
#1685096 Review #1685096 is a subjective opinion of poster.
Service
Autozone Manager
Medford NY -Your manager Katharine was extremely RUDE. I went back to this store for a refund. I purchased Valvoline oil and STP oil filters this week to do the oil in both my trucks. I purchased these items together because I thought they were bundled together at the...
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Review
#1685078 Review #1685078 is a subjective opinion of poster.
Cons
  • Rude staff
  • Lack of care towards a sale
  • How you treat people
Reason of review
Poor customer service
Loss
$98
Preferred solution
Full refund
Tags
  • Unhelpful Employees

Want answer phone | AutoZone review from Glasgow, Kentucky

1.8
Details
Called several times and phone just keeps ringing. When I do get hold of someone they always put me on hold. Its at least 25 to 30 mins long or longer till i finally just hang up. The auto zone in glasgow ky is the worst one that I have ever dealt with
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Review
#1684644 Review #1684644 is a subjective opinion of poster.
Service
Autozone Sales Representative
Pros
  • Clean store
Cons
  • Poor service
Reason of review
Poor customer service

Wouldn’t recommend to anyone especially under 21 because YOU WILL NOT MOVE UP IN THE COMPANY | AutoZone review from District 6, Tennessee

1.1
Details
I work here at store 6386 Powell Tennessee an I’ve worked here for 6 months only make 9$ an hour an can’t even pay my bills because I get so less of hours an I’ve begged for more hours an asked to move up in the company but they told me since I’m 18 I can’t even become full time do they expect their workers to have a second job or something because I’ve went into debt working with this company I highly wouldn’t recommend to anyone that actually wants a job with 40 hours a week you won’t get it unless a manger
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2 comments
Anonymous
#1763821

Going in debt is not there problem. Did you not learn math at school. As for the wage I would look elsewhere for a better paying job.

Anonymous
#1771231
@Anonymous

Looks like you didn't learn spelling in school. It's "their", not "there"!

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Review
#1681514 Review #1681514 is a subjective opinion of poster.
Service
Autozone Customer Care
Cons
  • Moving up in the company if too young
  • Hours
  • Pay
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Offer products even though your buying something else | AutoZone review

4.0
Details
It would be good if Autozone offered more products or advertised a sign in front for cataclean. Im 49 and i never knew about this product until my engine light came on and got a diagnosis. All my life autozone has been my store. Thanks, a concerned customer.
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Review
#1678586 Review #1678586 is a subjective opinion of poster.

Sold me a used part wont let me return | AutoZone review from Los Angeles, California

Ive been all day since the store opened. First i was waiting on the manager and now i am waiting for them to contact the employee who made the sale and call me back. Its 5:20 pm . i arrived at 630am. I mean really
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Review
#1675283 Review #1675283 is a subjective opinion of poster.

I received the wrong part and then when I went to get a refund they put it back on my card which the money hasn't been received on my card and I cannot buy a new part from somewhere elns and Complaint | AutoZone review from Hutchinson, Kansas

1.0
Details
I ordered a part. it was the wrong one. then they put the refund the back of my card. that I'm not able to access for 7 to 10 days. and because of that I cannot order another part from somewhere else because you don't have it. this is costing me a lot of time and money I'm very frustrated. I've used you guys for 20 years I buy and sell cars all the time. I asked the manager if they would be able to give me a gift card or something. for all the hassle and time that I spent. and they were very dismissive. and just acted like it was no big deal. this is what I do for a living buying and selling cars I buy parts constant. I've never had an issue like this it's very infuriating.
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1 comment
Anonymous
#1761423

you ordered the wrong part on a card, they put it back on the card that you cant access for 7-10 days and its their fault?

Review
#1666194 Review #1666194 is a subjective opinion of poster.
Product
Autozone Auto Part
Reason of review
They ordered the wrong part and then would not give me cash back so I have to wait 7 to 10 days to get a refund on my card so now I can't order a new part for the truck I'm selling and that is my business I buy and sell vehicles
Loss
$124
Preferred solution
Let the company propose a solution
Tags
  • Supervisor Rude
  • Autozone Complaints

STOP RIPPING PEOPLE OFF | AutoZone review from San Fernando Valley, California

1.0
Details
I'm an Autozone Ex-Employee. They scam people, they sale *** products, they sale things that people don't even need. Wrong battery Size. Do not honor Warranties, and use Fake advertisement. It's time to make this reviews reach authorities, and higher management. The more special you sale, the more respect manager will have you. So people just try to get the stupid specials in your pocket and they don't care if you car uses a type of oil, synthetic or conventional, light or think oil. Antifreeze designed your car, stupid fuel system cleaners that cause more harm than what they help. Stop ripping people off. Stupid scammers.
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Review
#1660309 Review #1660309 is a subjective opinion of poster.
Product
Autozone Battery
Cons
  • Lies
  • Fake
  • Scammers
Reason of review
Bad quality
Loss
$160
Preferred solution
Full refund

NEVER AGAIN!!!!! | AutoZone review from La Crosse, Wisconsin

1.2
Details
Going to store 1988 Lacrosse, WI is a waste of time! Ordered a part they said would be there the next day. I even paid for the part and the core charge in advance. Normally I go to Oreilly's but they would take two days and I needed to get the brake caliper asap. Waited all day, called them twice and went to the store twice. No part!! They blamed FedEx, but if they couldn't guarantee the delivery they should have told me so to begin with. When I order a part from Oreilly's they check availability and give me an approximate time.
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Review
#1657802 Review #1657802 is a subjective opinion of poster.
Product
Autozone Auto Part
Cons
  • Dont tell people something when you cannot deliver
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Price reduction