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I worked for AutoZone on three different occasions. I left the last time on good terms with my store manager, and all of my co-workers. You will wonder why I willingly worked for this company over and over if I hated it so much. I can only say that I needed work, and...
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35 comments
Anonymous
#1772734

i read the ex employee statement....

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Review
#398933 Review #398933 is a subjective opinion of poster.
Service
Autozone Part Replacement
im a red shirt at autozone and to those customers who think autozone treats you bad and rips you off, your not alone. They do it to the employees also! And you know all those ANNOYING questions we ask you when your just trying to check out like "We have llucas on sale...
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359 comments
Dominiq
#1778284

I was fired from az this year for not pushing the rewards card to all customer. I really believe it was because my age 60

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Review
#276065 Review #276065 is a subjective opinion of poster.
I purchased a Duralast battery from Auto Zone and started having problems with it very quickly. The first time I encountered a problem, I called AAA. They tested the battery and told me it was bad. They offered to sell me a battery but told me that it didn't appear...
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127 comments
Dianey
#1779878

They had to replace my $200 95 group battery after 1 year. Then a cell went dead after another year.

They offered me a whopping $30 credit towards the purchase of a new $200 battery. I guess Duralast manufacturer's warranty is not valid at AutoZone stores

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Review
#251750 Review #251750 is a subjective opinion of poster.
Loss
$104
I have worked for AutoZone for roughly 6 years. I am an Assistant Store Manager and let me tell you AutoZone is another giant *** fest that only stays a float because of the employees that want to keep their jobs for a OK income. After 5 years I have only made a total...
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350 comments
Anonymous
#1760544

Most of this rant is true but a key element is not. The various grease packets are not WITTJR items. WITTJR items are...for example...If you buy brake pads the Autozoner should suggest rotors or brake clean or other items associated with the job.

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Review
#219539 Review #219539 is a subjective opinion of poster.
Product
Autozone Auto Part

AutoZone review: Employee cracked my windshield

1.0
Details
AutoZone review - Employee cracked my windshield
AutoZone review - Employee cracked my windshield
The first employee wasn’t sure how to put on the wiper blade and left the metal piece up after going back to the store and having to buy the wrong blade when we can outside my windshield was crack. Because the arm float down and crack the windshield. Now they don’t want to be responsible., the first employee got really mad and said that I was lying and that they had plenty of cámaras to prove I was lying. Then the district manager told me that there’s no cámaras outside to show anything. So who’s lying now? Is it because they know there’s the evidence and they don’t want to provide the proof that she really crack my windshield
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Review
#1637333 Review #1637333 is a subjective opinion of poster.
Cons
  • Autozone at all
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Pay for my windshield

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
5.0
Details
What happened was is I got hired by the manager of the best company I've ever worked for in my whole life. I consider my co-workers as my 2nd family. Everyone is so laid back. They make you feel good, like a close knit community. If you make a mistake you don't get...
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Review
#1729939 Review #1729939 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AutoZone review: Rebate SCAM

2.5
Details
I purchased an item that they were offering mail in rebate. I filled all the paper work and submitted it. A few weeks later they said it was approved. Then I get nothing. I checked website and it says shipped 10/30 it is now 12/11 and nothing was ever received. It seems they post phony shipped dates to show they a sending rebate ,but they never send anything.
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Review
#1728783 Review #1728783 is a subjective opinion of poster.
Cons
  • No rebate offer honored
Reason of review
Poor customer service
Loss
$8
Preferred solution
Give me the rebate I was offered.

AutoZone review in Black, Indiana: Buy elsewhere.

2.5
Details
4 BAD alternators in less than 14 months. Ford dealer mechanic says vehicle is in pristine condition,electrically. "quote" Quit trying to save a buck with reman parts that cost a fortune to replace in labor(500 bucks) and buy a NEW part and be done with it!". (you cheapskate!)
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Review
#1718392 Review #1718392 is a subjective opinion of poster.
Product
Alternator
Reason of review
Bad quality
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Poor Quality Parts

AutoZone review: To register a complaint about two employees bouncing a ball the entire time I was there

4.6
Details
There were two employees bouncing tennis balls around the entire time I was in there I was in there for 45 minutes trying to find the phone number to a different part store in the area before I left
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Review
#1710243 Review #1710243 is a subjective opinion of poster.
Service
Autozone Cashier
Reason of review
Two employees bouncing a tennis ball around while I was shopping couldn’t hear myself think while I was reading about the products I just couldn’t believe their childish actions at the workplace when they should be working
Preferred solution
Write up the two employees that were bouncing a ball while they should’ve been working couldn’t hardly hear myself think with them bouncing a freaking tennis ball back-and-forth that’s not what the workplace is for
Tags
  • Autozone Complaints

Contact AutoZone Customer Service

Website:
Mailing Address:
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States
Phone:
(800) 288-6966
All AutoZone Contacts

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Latest Question

AutoZone Questions
1.0
Details
I have worked as upper management for over 15 years and all of this is so true I was forced to work over 35 hrs even though I was part time and had another job I gave my available days a month ahead of time that I could work but that didn't matter to them and if I...
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Review
#1717787 Review #1717787 is a subjective opinion of poster.