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I went to autozone today to the store number 1276 and i asked the guy to show me how to change something hes answered me to go to Youtube i told him i dont want you to do it im asking to show ne where and he answerd me no go to youtube super bad customer service never...
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Anonymous
Mike

A typical snowflake. Those like you are sickening and always out to get something for free. These employees are not mechanics... they are retail salespeople. If you want to kn...

h.kitchener
h.kitchener

Depends on what you wanted him to show you how to do. If it pertained to coupling the thermal resister on a Saturn V rocket, then he can't help you. I could, but I don't work ...

#1357067
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Autozone - Ripped off

Landscaper for Autozone in Las Vegas is ripping Autozone off for a long time and Gothic Landscaping wants the account.
#1354358
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I used to work there for 2 years in two different stores, mostly my co-workers don’t care about the customer they are rude to customer no matter what, only to their own friends give the extra mile and if you order a part they will never call you to pick it up ( of...
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1.0
#1349945
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9/4/18 Stopped at the Timberlake (Lynchburg, VA) Auto Zone store and asked to have a diagnostic Check for a Check Engine light on my 1994 Ford F-150. The person helping me couldn't find the connection under the steering wheel, so he advised he would need to go back...
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Anonymous
Hank

Dude, AutoZone does not have the tools to provide codes for vehicles older than 1995, even some of the early 95's. If you have a 96 or newer vehicle, Autozone is provided a to...

Anonymous
neman

Why not buy your own scanner instead of looking for free handouts. I am sure you will be missed at the zone

I didn't like
  • Poor service
#1346478
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Autozone - David the manager!

David so call the manager from AutoZone on 1960 and West Lake Houston Parkway,is the rudest person I ever met. As a woman going in there buying some filters he should know all his cars his part since he works at AutoZone. he's asking me questions that I'm there for help not for me to help him.
1.0
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Customer service
Staff
Atascocita, Texas
#1344223
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I went to the Autozone off Bissonet and Fondren in Houston,Tx on June 24,2018. Freddie the store manager sold me the wrong spark plugs and told me to gap them at .045 instead of .035 , even wrote it on the box. Freddie sold me the AC Delco Rapid fire Platinum spark...
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Anonymous
Goober

Assuming you gave the correct vehicle information, Freddie provided you with the correct plugs. Parts are looked up via an electronic catalog and results are provided based of...

Anonymous
Anonymous

Unhappily, all you are entitled to is replacement spark plugs. Incidental damages caused by misapplication of most products are generally denied. Because : your plugs failed, ...

1.0
#1342333
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Autozone - Worst customer service

Employees clearly didn’t want to be working. Installed the wrong battery in the car, knocked battery covers off and said oh well. The wrong battery sat in the car so that the bar that holds the hood up was sitting ON A BATTERY TERMINAL. They said it would probably be fine. All they were trying to do was get us out of there so they could go back to not working.
1.3
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Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
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Value for money
#1342087
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airtek fuel pumps at Oriellies, Checker, every other parts store has a lifetime warranty autozone says its only one year. when asked about it says no lifetime given an parts. this is not the first time they also said the same thing on a set of gabriel shocks. now I...
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Anonymous
Pete

You are incorrect... not every fuel pump sold comes with a "LIMITED" lifetime warrany. Some come with 1 year warranty's and some even come with no warranty. At some stores, if...

#1335992
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After posting these complaints on this site and many others and contacting them several times AutoZone did step up and come down and meet with me and agreed and resolved my complaint and issues about the company. AutoZone did finally step up and resolve it I am...
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#1335268
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Bought a air conditioning recharging product (STP A/c Pro) with a rebate of $15.00. The product worked as advertised and corrected the problem until I could fix the system. What I got was a credit card with a cash valve of $15.00, but would have to use there credit...
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Anonymous
Jimmy

The promotions clearly state whether you will receive a monetary rebate via a credit card or an AutoZone in-store merchandise care, where you must use it to purchase MORE Auto...

Anonymous
Shannon

Autozone doesn't have credit cards. They have a rewards card. But no credit cards.

#1328161
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