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Most helpful review
I have worked for AutoZone for roughly 6 years. I am an Assistant Store Manager and let me tell you AutoZone is another giant *** fest that only stays a float because of the employees that want to keep their jobs for a OK income. After 5 years I have only made a total...
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350 comments
Anonymous
#1760544

Most of this rant is true but a key element is not. The various grease packets are not WITTJR items. WITTJR items are...for example...If you buy brake pads the Autozoner should suggest rotors or brake clean or other items associated with the job.

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Review
#219539 Review #219539 is a subjective opinion of poster.
Product
Autozone Auto Part

Won't accept return item | AutoZone review

I had a problem returning items that I paid for it had a receipt and they wouldn't return it
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Review
#1775088 Review #1775088 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$53
Preferred solution
Full refund

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Verified Reviewer

Don't trust they know what they're doing | AutoZone review from West Marion, Illinois

I bought a part to fix my generator at AutoZone. They sold me a part that had the wrong size in the package. I used it unknowingly and it damaged my generator. They refunded my money for the part that ruined my generator. Now i just need to Kno how to get them to replace my damaged generator.
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Review
#1763578 Review #1763578 is a subjective opinion of poster.
Pros
  • Clean store
Cons
  • Getting incorrect parts
Reason of review
My generator is damaged now
Loss
$800
Preferred solution
Let the company propose a solution
Tags
  • customer service not fullfilled
1.0
Details
after three years of what I feel was a wasted three years of working as a part time manager I finally quit...they pay the least they can,yearly pay raises are like a dime,maybe 12 cents...a slap in the face..they work with the mim they can,dont care if people wait in a...
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Review
#1761169 Review #1761169 is a subjective opinion of poster.

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Verified Reviewer
1.0
Details
I have sat on hold waiting for customer service payroll to answer for 1 hr and 22 mins, waiting to speak to someone, I am a former employee I worked for Autozone from 8/14/2018 -7/2019, and when another company ran my background report I'm not listed as an AutoZone...
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3 comments
Machele
#1801312

You should have received a form W-2 from AutoZone for 2018 and if you did work for them in 2019 will receive one by the end of January, instant. This will show you worked for them in both years, with the wages, etc.

all showing on the form. This would be proof of your employment for both years or parts thereof.

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Review
#1755297 Review #1755297 is a subjective opinion of poster.
Cons
  • Pay
Reason of review
I need my paycheck stubs
Preferred solution
Let the company propose a solution
Tags
  • Customer service lacking

Comparing and rude unhelpful employees | AutoZone review from Staten Island, New York

Refund my money replace my money
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Review
#1751384 Review #1751384 is a subjective opinion of poster.
Product
Autozone Auto Part
Pros
  • Customer service
Reason of review
Poor customer service
Loss
$378
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Add my points | AutoZone review from Hollywood, Florida

Didnt get my points to my account
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Review
#1746405 Review #1746405 is a subjective opinion of poster.

Human resources | AutoZone review

5.0
Details
Disregard. MERRY CHRISTMAS, there was never a complaint
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Review
#1742057 Review #1742057 is a subjective opinion of poster.
Reason of review
Good customer service

Hire associates with a care factor | AutoZone review

1.6
Details
Went in to Auto Zone on 10121 Folsom Blvd, Rancho Cordova,Ca. Associate wasVERY RUDE. And when we told him we were going to file a complaint he told us "he didnt gove a *** Didnt know you hired just anyone . His name is Caesars, and it was Sunday, December 15,2019 @approx 6pm. I'm assist store mgr. And I would be fired for treating a customer like that!!! I'd like to be contacted to find out want actions you are going to take to improve your customer service.
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Review
#1733425 Review #1733425 is a subjective opinion of poster.
Product
Autozone Battery
Pros
  • Close to home
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • furious
  • Autozone Bad Service

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Verified Reviewer

Do not use Autozone

1.0
Details
Purchased a auto battery 7-18-2018. On 12-15-19, took battery back to Autozone because it was no longer good. They refused to replace or prorate for another battery. Paid $108.59 & had proof of purchase, but they said their computer only goes back a year, and they have no way of looking it up and can not do anything about it. Never had this problem at any other auto service company. Do not use Autozone!
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1 comment
Schylar
#1801472

What did the battery label on the front say and look like? Pictures?

Review
#1733219 Review #1733219 is a subjective opinion of poster.
Cons
  • Warranty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$109
Preferred solution
Price reduction
Tags
  • Boycott Autozone

Contact AutoZone Customer Service

Website:
Mailing Address:
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States
Phone:
(800) 288-6966
All AutoZone Contacts

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
5.0
Details
What happened was is I got hired by the manager of the best company I've ever worked for in my whole life. I consider my co-workers as my 2nd family. Everyone is so laid back. They make you feel good, like a close knit community. If you make a mistake you don't get...
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Review
#1729939 Review #1729939 is a subjective opinion of poster.
Pros
  • I like the way they treat me
  • People always helpful
Reason of review
Work Experience or Job Application