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I worked for AutoZone on three different occasions. I left the last time on good terms with my store manager, and all of my co-workers. You will wonder why I willingly worked for this company over and over if I hated it so much. I can only say that I needed work, and...
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35 comments
Anonymous
#1772734

i read the ex employee statement....

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Most Helpful
Review
#398933 Review #398933 is a subjective opinion of poster.
Service
Autozone Part Replacement

AutoZone review: Hire associates with a care factor

1.6
Details
Went in to Auto Zone on 10121 Folsom Blvd, Rancho Cordova,Ca. Associate wasVERY RUDE. And when we told him we were going to file a complaint he told us "he didnt gove a *** Didnt know you hired just anyone . His name is Caesars, and it was Sunday, December 15,2019 @approx 6pm. I'm assist store mgr. And I would be fired for treating a customer like that!!! I'd like to be contacted to find out want actions you are going to take to improve your customer service.
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Review
#1733425 Review #1733425 is a subjective opinion of poster.
Product
Autozone Battery
Pros
  • Close to home
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • furious
  • Autozone Bad Service

Do not use Autozone

1.0
Details
Purchased a auto battery 7-18-2018. On 12-15-19, took battery back to Autozone because it was no longer good. They refused to replace or prorate for another battery. Paid $108.59 & had proof of purchase, but they said their computer only goes back a year, and they have no way of looking it up and can not do anything about it. Never had this problem at any other auto service company. Do not use Autozone!
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Review
#1733219 Review #1733219 is a subjective opinion of poster.
Cons
  • Warranty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$109
Preferred solution
Price reduction
Tags
  • Boycott Autozone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
5.0
Details
What happened was is I got hired by the manager of the best company I've ever worked for in my whole life. I consider my co-workers as my 2nd family. Everyone is so laid back. They make you feel good, like a close knit community. If you make a mistake you don't get...
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Review
#1729939 Review #1729939 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AutoZone review: Rebate SCAM

2.5
Details
I purchased an item that they were offering mail in rebate. I filled all the paper work and submitted it. A few weeks later they said it was approved. Then I get nothing. I checked website and it says shipped 10/30 it is now 12/11 and nothing was ever received. It seems they post phony shipped dates to show they a sending rebate ,but they never send anything.
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Review
#1728783 Review #1728783 is a subjective opinion of poster.
Cons
  • No rebate offer honored
Reason of review
Poor customer service
Loss
$8
Preferred solution
Give me the rebate I was offered.

AutoZone review in Chicago, Illinois: Listen to the customer

I want to AutoZone to get some dextran transmission fluid and the guy gave me some other garbage that was no good they got to listen to their customers
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Review
#1725997 Review #1725997 is a subjective opinion of poster.
Service
Autozone Customer Care

AutoZone review in Black, Indiana: Buy elsewhere.

2.5
Details
4 BAD alternators in less than 14 months. Ford dealer mechanic says vehicle is in pristine condition,electrically. "quote" Quit trying to save a buck with reman parts that cost a fortune to replace in labor(500 bucks) and buy a NEW part and be done with it!". (you cheapskate!)
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Review
#1718392 Review #1718392 is a subjective opinion of poster.
Product
Alternator
Reason of review
Bad quality
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Poor Quality Parts
1.0
Details
I have worked as upper management for over 15 years and all of this is so true I was forced to work over 35 hrs even though I was part time and had another job I gave my available days a month ahead of time that I could work but that didn't matter to them and if I...
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Review
#1717787 Review #1717787 is a subjective opinion of poster.

AutoZone review: To register a complaint about two employees bouncing a ball the entire time I was there

4.6
Details
There were two employees bouncing tennis balls around the entire time I was in there I was in there for 45 minutes trying to find the phone number to a different part store in the area before I left
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Review
#1710243 Review #1710243 is a subjective opinion of poster.
Service
Autozone Cashier
Reason of review
Two employees bouncing a tennis ball around while I was shopping couldn’t hear myself think while I was reading about the products I just couldn’t believe their childish actions at the workplace when they should be working
Preferred solution
Write up the two employees that were bouncing a ball while they should’ve been working couldn’t hardly hear myself think with them bouncing a freaking tennis ball back-and-forth that’s not what the workplace is for
Tags
  • Autozone Complaints

AutoZone review in Sussex, Wisconsin: Buy auto batteries elswhere

2.3
Details
Just replace my second Autozone Duralast battery after 11 months and 15 days. It failed to hold a charge. The first battery leaked after 15 months. What a mess that was. It cost me $65 due to the proration schedule. I thought Johnson Controls made Duralast. Now I find out it was Exide. Exide is known for a 30% failure rate under the warrantee. Very poor batteries. Duralast shows the same failure rate as Exide. Very very bad. Next time I will buy Delco of East Penn.
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Review
#1703317 Review #1703317 is a subjective opinion of poster.

Contact AutoZone Customer Service

Website:
Mailing Address:
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States
Phone:
(800) 288-6966
All AutoZone Contacts

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AutoZone Questions

AutoZone review in District 1, Louisiana: Bad disrespectful rude

1.9
Details
This man Bahaa M.He was so disrespectful to me because I didn’t that he needed to know if I needed to pay or not and he is very rude and disrespectful and he shouldn’t be in a supervisor position. He is not setting a good example for the works it makes me not want to buy anything from that store no more.
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1 comment
Anonymous
#1772962

Huh??

Review
#1698428 Review #1698428 is a subjective opinion of poster.
Service
Autozone Manager
Reason of review
Poor customer service
Loss
$45
Preferred solution
Let the company propose a solution