I want to make a purchase of 20 more than $20 like a $25 purchase so I can get my rewards credit well my service has changed on my phone number and I don't know which phone number I had to set up my account I've called several different store locations and also talk to the manager on 3rd Street chatt Tn. and they cannot help me whatsoever find what my account is and that's not nice because I'm going to lose on my points they won't look it up or you couldn't you look it up by my email or through my name and address or something like that y'all ask for all that information I just don't understand I think it ought to be updated to where you can find out your account information just cuz you can't remember your telephone number
User's recommendation: Always remember what number you used to sign up for that account or you're going to lose out.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.