State: Michigan City: Livonia Product: Autozone Battery Repair Clear all filters (1 of 1 reviews match)
filters
State:
City:
Product:

AutoZone in Livonia, Michigan - Horrible customer service

1.0
Details
I took my battery into AutoZone on 5/24/2017 at 13465 Middlebelt Rd Livonia, MI 48150 in order to get it the battery charge 100% they ended up shorting out battery making it useless. They told me I can buy a new one even though they shorted the battery and damaged the battery. So I left battery there and asked the district manger when he got back from lunch here it is almost 24 hours and still haven't heard from anyone about the situation horrible customer service. Also the employees and store manage where all standing around talking about prom and how much everyone spent instead of taking care of customer. I am going to tell every single person and will be posting this in all of my 240 michigan facebook auto groups never, ever purchase any of their product at any autozone due to horrible customer service.
View full review
Review
#1051920 Review #1051920 is a subjective opinion of poster.
Service
Autozone Battery Repair
Pros
  • Customer service
  • Products and service
Cons
  • How you treat people
  • Whole process
  • Autozone at all
Reason of review
Poor customer service
Loss
$130
Preferred solution
Let the company propose a solution
Tags
  • Customer service lacking

Contact AutoZone Customer Service

Website:
www.autozone.com
Mailing Address:
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States
Phone:
(800) 288-6966
All AutoZone Contacts

AutoZone Reviews

  1. 145 reviews
  2. 71 reviews
  3. 60 reviews
  4. 36 reviews
  5. 36 reviews
AutoZone reviews