I tried purchasing a catalytic converter online from autozone.com. Upon entering my credit card information an error message appeared.
It stated that because of fraud my purchase couldn't be purchased. I tried numerous times and called customer service. They attempted to help me but told me that my account was frozen. Next day I received and email saying that they had fixed the problem and I could purchase now.
Again I tried and nothing. I called again and they said they knew nothing.
They sent me a manual payment form, but I decided not to waste any more time and purchase the item at another website. I even got it cheaper and with no headaches.
Product or Service Mentioned: Autozone Website.
Reason of review: Order processing issue.
Preferred solution: Let all know to not purchase at autozone.com.
AutoZone Cons: Whole process, It department.