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I tried purchasing a catalytic converter online from autozone.com. Upon entering my credit card information an error message appeared.

It stated that because of fraud my purchase couldn't be purchased. I tried numerous times and called customer service. They attempted to help me but told me that my account was frozen. Next day I received and email saying that they had fixed the problem and I could purchase now.

Again I tried and nothing. I called again and they said they knew nothing.

They sent me a manual payment form, but I decided not to waste any more time and purchase the item at another website. I even got it cheaper and with no headaches.

Product or Service Mentioned: Autozone Website.

Reason of review: Order processing issue.

Preferred solution: Let all know to not purchase at autozone.com.

AutoZone Cons: Whole process, It department.

  • Bad Internet Site
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Anonymous
#1335310

as a matter of economics wouldnt it be a good idea to comparison shop in the first place?

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