3166 N Thomas, Memphis, TN 38127, USA
Not resolved
1.5
Details
2 comments

Ordered a part in store just going from one store to another. Supposed to pick it up by 10 am.

11 am and it is not there. they tell me come back at noon, still not there. 12:30 comes when delivery truck arrives and still no part. Had to call off work and miss a day because of incompetence of your employees.

Currently 3:22 still waiting for the part. Very pissed customer. item - thermostat housing for 1988 2.8 firebird. Going from Winchester store in Memphis to store in N Memphis on Danny Thomas.

Now i'm out 2 trips to your store and time and work.

Someone needs to be fired for their lack of doing their job, or compensation for my time and troubles. This is unacceptable.

Product or Service Mentioned: Autozone Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $63.

Preferred solution: Let the company propose a solution.

AutoZone Cons: Missing work due to your employees negligence, Wasting gas, Not knowing when the part arrives, Slow delivery, Whole process.

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Anonymous
#1480933

Why wouldnt you have just drive to the other store in the first place and just get it? Wouldve saved you time and money?

Anonymous
#1469660

They have no control over deliveries between stores, that is contracted out. Get a life or go to someone who has it.

I guess you don't make mistakes being entitled to a wonderful life. Get Real.The people there are paid minimum wage and you lost some work and I am sure you get paid more than them.

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