Today(24th March 2015) I went to return the dirty power steering fluid i pumped out of my car and its less than 5 quat and return it to Autozone in Farmington Avenue, bristol, CT. The store manager(Kevin) at the store mentioned that the oil is contaminated and milky(what?) he does not believe that it was power steering fluid and that I pumped out the dirty power steering fluid with the Castrol ATF bought from their own autozone store in Southington, CT.
This store(talked to Dijon) also mentioned that their waste oil barrel is full and wanted me to come on Thursday(26th March 2015) not sure how true this is.
They want our business but they don't want to help the customers? I am not sure they were advised by the Autozone to be like that only to the people who return oil and stuff, what an innovative ways to decline it.
Reviewer is in unhappy mood. prakask stated that there is a room for improvement of service. Please immediately contact the author of this review to discuss poor customer service of return policy. Autozone needs to offer any options to resolve the issue according to poster's claims.
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