I went to AUTOZONE and bought a car jack from a location in Pelam, AL. When I made it home about 100 miles away in Prattvile, AL, I realized that the jack was too small.
When I went to the AUTOZONE in Prattville, the store manager told me that his store wasn't accepting returns not bought at his store. He suggested that I drive 200 miles to and from the Pelam AUTOZONE to get my refund. I thought that AUTOZONE was a franchise where a person could return unused items with a receipt, but obvisiously they have very poor customer service. Now I'm basically stuck with a car jack that I don't even need.
I even call the SE Regional AUTOZONE Customer Service (District Manager's Office) to dispute the problem and his receptionist assured me that he would give me a call in which he never did. Again poor customer service. I was wondering if I had bought the jack from Oriley or Walmart would I've been able to return an unused item-with receipt.......YES I COULD at any of their locations. AUTOZONE suck.
I seriously recommend not shopping at AUTOZONE.
Monetary Loss: $140.