Contact Information

AutoZone Phone Numbers

Toll-Free Number:

  • (800) 288-6966

Customer Service:

  • (800) 288-6966
  • (800) 741-9179
  • (901) 495-6500
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Corporate Office Address:

22942 Los Alisos Blvd
Mission Viejo, California 92692
United States

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Summary of AutoZone Customer Service Calls

02:28 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact AutoZone to Ask about:

Staff Question:

  • “Rude and inproper treatment at store”
  • “Bad customer service”
  • “Employee rude and disrespectful and on cell phone”

Return/ Replace Question:

  • “Sold me a used part wont let me return” , Review # 1675283
  • “Won't accept return item”
  • “Problem returning tools”

Account Question:

  • “Can't login into my autozone app it kick me out and I can’t login back even that I did a reset password” , Review # 1486544
  • “Different number on my account”
  • “Check merchandise credit balance”

Request for Information Question:

  • “Find out about trAnsaction”
  • “Questions and Complaint”
  • “I’m calling to complain about a store located at 18street paterson nj”

Employment Question:

  • “I need my last pay stubs n cant get on the computer”
  • “Former Emplyee trying get paid”
  • “Payroll”

Payments and Charges Question:

  • “Reverse charges on credit card”
  • “Overcharged my credit card by $1,500”
  • “Payment”

Product/ Service Question:

  • “Rented part was welled on it broke but will mot return money”
  • “Compliment worker”

Refund Question:

  • “Rerturn for refund”
  • “Something missing out of my box and the store won't refund me”

Cards Question:

  • “Pay card”
  • “Gift card balance”

Shipping and Delivery Question:

  • “Purchase 4 items but did not receive reward” , Review # 1376646

Other Question:

  • “Parts check”
  • “Need help w”
  • “Store locked doors early”

AutoZone Rating Stats

2.2 out of 5 stars
based on 349 reviews
See all 881 reviews

Rating trend


Top AutoZone Services

Manager, Customer Care, Car Part Replacement

Top AutoZone Products

Auto Part, Battery, Website

AutoZone Pros and Cons

Pros: Clean store, Location, Prices, Products and service, Customer service

Cons: Customer service, Service, Warranty, Whole process, Upper manangement

Related Companies

ALLDATA, ALLDATAdiy, AutoZone Investor Relations


AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

AutoZone reviews and complaints

AutoZone is ranked 33 out of 541 in Auto Parts and Accessories category

Area Served


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