Contact Information

AutoZone Phone Numbers

Toll-Free Number:

  • (800) 288-6966

Customer Service:

  • (800) 288-6966
  • (800) 741-9179
  • (901) 495-6500
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Corporate Office Address:

22942 Los Alisos Blvd
Mission Viejo, California 92692
United States

Help in Social Networks:

Summary of AutoZone Customer Service Calls

327 TOTAL
CALLS
63% SUCCESSFUL
CONNECTIONS
02:28 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact AutoZone to Ask about:

Staff Question:

  • “Rude and inproper treatment at store”
  • “Comparing and rude unhelpful employees” , Review # 1751384
  • “Bad customer service”

Return/ Replace Question:

  • “Won't accept return item” , Review # 1775088
  • “Associate replaced bulb but caused other problem”
  • “Return money”

Account Question:

  • “Adp login”
  • “Check merchandise credit balance”
  • “Can't login into my autozone app it kick me out and I can’t login back even that I did a reset password” , Review # 1486544

Employment Question:

  • “Payroll”
  • “My check stubs” , Review #1755297
  • “I need my last pay stubs n cant get on the computer”

Request for Information Question:

  • “Employee doesn’t know how to return a core”
  • “Find out about trAnsaction”
  • “Questions and Complaint”

Payments and Charges Question:

  • “Reverse charges on credit card”
  • “Overcharged my credit card by $1,500”
  • “Payment”

Cards Question:

  • “Inaccurate credit card transaction”
  • “My money got taken by autozone when trying to purchase a battery i could not complete the purchase with cash after not having enough funds in my card. But i have not received my gull refund”
  • “Pay card”

Product/ Service Question:

  • “Rented part was welled on it broke but will mot return money”
  • “Compliment worker”
  • “Complaint about DISCRIMINATION AT WORKPLACE”

Refund Question:

  • “Rerturn for refund”
  • “Something missing out of my box and the store won't refund me”

Shipping and Delivery Question:

  • “Did not get points on card on last 2 transaction s”
  • “Purchase 4 items but did not receive reward” , Review # 1376646

Other Question:

  • “Report”
  • “I want to order spare parts”
  • “Missing parts”

AutoZone Rating Stats

2.2 out of 5 stars
based on 352 reviews
See all 888 reviews

Rating trend

About

Top AutoZone Services

Manager, Customer Care, Car Part Replacement

Top AutoZone Products

Auto Part, Battery, Website

AutoZone Pros and Cons

Pros: Clean store, Location, Prices, Products and service, I like the way they treat me

Cons: Customer service, Service, Warranty, Whole process, Upper manangement

Related Companies

ALLDATA, ALLDATAdiy, AutoZone Investor Relations

Summary

AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

AutoZone reviews and complaints

AutoZone is ranked 35 out of 519 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

PayPalDiscover

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AutoZone Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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