Autozone Contact Information

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Summary of Autozone Customer Service Calls

174 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:22 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Autozone to Ask about:

Return/ Replace:

  • “Won't accept return item”
  • “I returned something I bought the same day and they said they would credit the debit card they never did and they've been giving me the run-around I spent 3 hours there the other day and I emailed corporate and customer service six times and get a st”
  • “Return money”

Account:

  • “Can't login”
  • “Check merchandise credit balance”
  • “Different number on my account”

Staff:

  • “Great customer service experience”
  • “Bad customer service”

Refund:

  • “Rerturn for refund”
  • “Something missing out of my box and the store won't refund me”

Employment:

  • “Job application”
  • “W2”

Shipping and Delivery:

  • “Purchase 4 items but did not receive reward”

Payments and Charges:

  • “Payment”

Product/ Service:

  • “Faulty product”

Other:

  • “Check”
  • “Need help with being treated unfair”
  • “Warrenty is missing”

Autozone Rating Stats

2.3 out of 5 stars
based on 292 reviews
See all 782 reviews

Rating stats

  1. 110 reviews
  2. 63 reviews
  3. 53 reviews
  4. 33 reviews
  5. 33 reviews

About Autozone

Top 5 Likes about Autozone

Clean store, Location, Prices, Products and service, I like the way they treat me

Top 5 Dislikes about Autozone

Customer service, Service, Whole process, Warranty, Upper manangement

Top 5 Related Companies

ALLDATA, Alldatadiy, AutoZone Investor Relations

Summary

AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

Autozone reviews and complaints

Autozone is ranked 17 out of 270 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

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Number of Calls

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