AutoZone Phone Numbers and Emails

Toll-Free Number:

  • (800) 288-6966

Customer Service:

  • (800) 741-9179
  • (901) 495-6500
  • (970) 613-0870
  • (901) 761-0514

Investors/ Franchasing:

  • (901) 495-7005
    Investor Relations
  • (877) 282-1168
    Transfer Agent

Legal:

  • (901) 495-8316

Media:

  • (866) 853-6459

AutoZone Emails:

Customer Service
AutoZones Duralast
Investors/ Franchising
Media
Affiliates
customer.service@autozone.com
customercare@autozonerewards.com
contact.legal@autozone.com
More phone numbers and emails Less phone numbers and emails

AutoZone Contact Information

AutoZone Website:

AutoZone Help Center:

Corporate Office Address:

AutoZone.com, Inc.
P.O. Box 2198
Memphis, Tennessee 38101
United States

Other Info (opening hours):

Other Location:

123 South Front Street,

Memphis, TN 38103, US


4394 Summer Ave

Memphis, TN 38122 US



Additional Fax Number:

General Counsel +1 (901) 495 8316

Fax:

+1 (901) 495 8374

Customer Service Rating and Reviews

1.7 / 5
Poor
Pissedconsumer3940783
A customer complaint about the service
1.0

Today Friday 9:of September of this year 2022 I go to the AutoZone right here in owatonna around 4:45 p.m. and I asking one of the people over there to do a battery test for my car a guy with the...

Sylvia K Zwg
Went to the store in Pembroke Pines 174..and store was closed
2.9

Although the store advertised that they opened at 7:30 they didn’t open until 8:30. No apologies no customer service.
I needed a battery and he offered the most expensive. No offer of getting...

Summary of AutoZone Customer Service Calls

2.3K TOTAL
CALLS
02:27 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AutoZone Customer Service?

Staff Question:

  • “Rude manager”
  • A customer complaint about the service and AutoZone right here in owatonna
  • “Horrible customer service”

Request for Information Question:

  • “Need to talk to someone that can help me about a alter that overinbanf what I it did”
  • “To request some information”
  • “I had questions that are very important”

Return/ Replace Question:

  • “I want to return a alternador lost my recibo”
  • “Return on parts not received”
  • “Return problem”

Employment Question:

  • “Former employee inquiring about 401k”
  • “Payroll”
  • “Paycheck”

Account Question:

  • “Can't log into my account to accept job offer”
  • “Adp login”
  • “Issue. with log in for delivery driver chowchilla ca”

Refund Question:

  • “Refund hasn't been deposited into my account”
  • “Denied a refund”
  • “Refund”

Payments and Charges Question:

  • “Double charge”
  • “Reimbursement”
  • “Double charged”

Shipping and Delivery Question:

  • “Did not receive my refund”
  • “Trying to get the balance of my merchandise credit card”
  • “Tarjeta de puntos”

Product/ Service Question:

  • “Your CSR#09 SOLD ME DL930598K to pick up part at store #1390 and part is not even here!! Its out of stock! So why did he tell me the part was there!! I drove to Austin Tx from Bastrop to pick up!! So what are you going to do for me now?”
  • “Defective parts”
  • “Damage to Vehicle by technician”

Cards Question:

  • “Have more than one card under my phone number.would like to consolidate”
  • “Cards”
  • “Gift card”

Activation/ Cancellation Question:

  • “Online cancelation”
  • “Cancel late orders”
  • “Canceling order”

Website/ Application Question:

  • “Unable to complete application because username and password are don't match Your record.”
  • “Application status”
  • “To fill out online application”

Other Question:

  • “Warranty information”
  • “Having trouble logging in into my”
  • “Starter problem”

About

Top AutoZone Services

Manager, Customer Care, Rebate

Top AutoZone Products

Auto Part, Battery, Reward Card

AutoZone Pros and Cons

Pros: Clean store, Location, Prices, Price, Close to home

Cons: Customer service, Service, Upper manangement, Lack of customer service, Warranty

Related Companies

ALLDATA, ALLDATAdiy, AutoZone Investor Relations

Summary

AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

AutoZone reviews and complaints

AutoZone is ranked 72 out of 680 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

PayPalDiscoverMasterCardVISA

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