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Summary of Autozone Customer Service Calls

46 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:47 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Autozone to Ask about:

Return/ Replace:

  • “Won't accept return item”
  • “Return money”

Refund:

  • “Something missing out of my box and the store won't refund me”

Staff:

  • “Bad customer service”

Employment:

  • “W2”

Other:

  • “Store transfer”
  • “Parts for jack, also why are your products failing on me??.”
  • “Battery ptoblems”

About Autozone

Top 5 Autozone Products

Auto Part, Installation, Website, Gift Card, Account

Top 5 Likes about Autozone

Clean store, Location, Prices, Products and service, I like the way they treat me

Top 5 Dislikes about Autozone

Horrible customer service, Service, Warranty, Defective parts and warranty, Whole process

Top 5 Related Companies

ALLDATA, Alldatadiy, AutoZone Investor Relations

Summary

AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

Autozone reviews and complaints

Autozone is ranked 124 out of 2298 in Service Centers and Repairs category

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Autozone Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Autozone