AutoZone Phone Numbers and Emails

Toll-Free Number:

  • (800) 288-6966

Customer Service:

  • (800) 288-6966
  • (800) 741-9179
  • (901) 495-6500
  • (970) 613-0870

Investors/ Franchasing:

  • (901) 495-7005
    Investor Relations
  • (877) 282-1168
    Transfer Agent

Legal:

  • (901) 495-8316

Media:

  • (866) 853-6459

AutoZone Emails:

Customer Service
AutoZone's Duralast
customer.service@autozone.com
Investors/ Franchising
Legal
Media
Affiliates
More phone numbers and emails Less phone numbers and emails

AutoZone Contact Information

AutoZone Website:

AutoZone Online Chat:

Corporate Office Address:

AutoZone, Inc.
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States

Fax:

+1(901) 495-8374
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AutoZone Rating Based on 489 Reviews

Rating details

2.1
more details
Value for money
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of AutoZone Customer Service Calls

1.5K TOTAL
CALLS
02:28 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AutoZone Customer Service?

Staff Question:

  • “Rude and inproper treatment at store”
  • “*** service......I need a call back ASAP please”
  • “Would like to talk to a manager”

Request for Information Question:

  • “About my battery warranty”
  • “Cause a manger Robert woods 3rd is calling me a liar a n said that my part i got was new yhe whole thi g but i just had to buy one from orields an the spindal shaft looks lome a trebuilt pzrt but itz not an he was looking for a reason cause i walkeds”
  • “To check on an online application”

Employment Question:

  • “W2”
  • “I need records of my paystubs”
  • “Employment”

Return/ Replace Question:

  • “Returns”
  • “Return problem”
  • “To get my money back from my return”

Account Question:

  • “My accounts been locked”
  • “Add all accounts to 1”
  • “Account”

Refund Question:

  • “Can't locate my refunds since july”
  • “Would like a refund on the battery I bought”
  • “Denied a refund”

Payments and Charges Question:

  • “Reimbursement”
  • “Reverse charges on credit card”
  • “Payment”

Product/ Service Question:

  • “Want to buy a clutch”
  • “Defective part”
  • “Work”

Shipping and Delivery Question:

  • “Didn't receive an item”
  • “Wrong part sold doesn't fit car and i payed to get installed and it doesn't work.”
  • “Wrong part sold doesn't fit car”

Cards Question:

  • “Gift card balance”
  • “Somebody used my card with out my consent”
  • “Someone is using my reward card.”

Activation/ Cancellation Question:

  • “Canceling order”
  • “My order was cancel”
  • “Cancel late orders”

Website/ Application Question:

  • “To fill out online application”
  • “Wrong closing time on website from Macedonia I drove all the way out here Lincoln transmission from Akron because your website says 10 p.m. I'm pissed and I'm expecting tranny fluid and gasket for free tomorrow or you lose a great customer”
  • “Application”

Other Question:

  • “Rewards”
  • “To make a complaint”
  • “Human resources”

About

Top AutoZone Services

Manager, Customer Care, Rebate

Top AutoZone Products

Auto Part, Battery, Website

AutoZone Pros and Cons

Pros: Clean store, Location, Prices, Thought it was good honest plac, Close to home

Cons: Customer service, Upper manangement, Service, Warranty, Lack of customer service

Related Companies

ALLDATA, ALLDATAdiy, AutoZone Investor Relations

Summary

AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories. The company was founded in 1979. Its headquarters is based in Memphis, Tennessee, United States. AutoZone offers a broad range of products under the following categories: Replacement Parts, Interior Accessories, Exterior Accessories, Truck&Towing, Tools&Equipent, and many more. There are floor mats, running boards, transmission fluids, trailer wire connectors, car covers etc. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 90 calendar days of the purchase date. All gift card sales are final. Free shipping is offered on all orders over US $75.

AutoZone reviews and complaints

AutoZone is ranked 59 out of 573 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

PayPalDiscoverMasterCardVISA

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