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I went to autozone today to the store number 1276 and i asked the guy to show me how to change something hes answered me to go to Youtube i told him i dont want you to do it im asking to show ne where and he answerd me no go to youtube super bad customer service never again go there. Thank you for the bad services

Reason of review: Poor customer service.

Location: Tampa, Florida

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Guest

its not autozone policy to fix your car. its autozones policy to sell good reliable parts and maybe you are friendly enough to ask them to do it for you beacuse you can't figure it out yourself. they do not get paid to put the part on and its just a courteously they provide.

Guest

I think he ought to be the customer of the month with a picture of a winter snowflake scene behin him

Guest

A typical snowflake. Those like you are sickening and always out to get something for free.

These employees are not mechanics... they are retail salespeople. If you want to know something about your car, then you should do like the majority of us do, google the crap out of it. On the flip side though, since it appears you wanna cry when you don't get your way, GO BACK to the store, look on the window outside and call the corporate office and complain.

Odds are good that you'll get one of the Corporate staff to personally come to the store and provide you the information you were seeking.

While they are at it, they will probably give you a few hundred dollars of in store credit for the humiliation you experienced. Additionally, they will likely place you on their Top 100 customers of the month list for bringing this to their attention.

Machele Imf

Depends on what you wanted him to show you how to do. If it pertained to coupling the thermal resister on a Saturn V rocket, then he can't help you.

I could, but I don't work for AutoZone. As stated by "mechanic" in the comments below, the clerks at AutoZone are not mechanics. They are minimum wage, low-level employees who just sell parts in a auto store. He gave you some good advice in suggesting YouTube---at least in this area.

In the area of censorship of political speech YouTube is a disgrace. But, that's for another day.

Guest

They are not mechanics, if he tells you wrong or you misinterpret him then you maybe one of the happy entitled people who like to sue. he gave you a correct answer, if you don't know how to do it then hire a mechanic. Good luck on your future attempts at fixing things

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