AutoZone
Reviews and Complaints
Appreciation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMANAGEMENT/COORPORATE
I'VE WORKED FOR AUTOZONE FOR BARELY OVER A YEAR, MY YEARLY REVIEW CAME UP AND GOT A WHOPPING 40 CENTS MORE PER HOUR! NEVER MISSED A DAY OF WORK NOR WAS I LATE WITHOUT INFORMING THEM THAT I WOULD BE!
I HAVE MANY YEARS OF AUTOMOTIVE EXPERIENCE INCLUDING BUILDING MY OWN CLASSIC MUSCLE CARS! I WAS IN A BRAND NEW STORE WITH A FIRST TIME MANAGER AND COMMERCIAL MANAGER! THEY WER BOTH GREEN AS *** AND REALLY HAD NO CUSTOMER SERVICE SKILLS! I WAS A COMMERCIAL DRIVER THEREFORE MY LITTLE MANAGER KEPT SAYING I'M YOUR BOSS WHICH RUBBED ME THE WRONG WAY FROM DAY ONE!
THAT LITTLE *** KEPT SAYING YOU'RE A RED SHIRT, SEE THIS, I'M A GREY SHIRT! I'M 64 YEARS YOUNG AND RETIRED TWICE AND ONLY WENT TO WORK THERE BECAUSE IT WAS AROUND 5 MINUTES FROM MY HOUSE AND I WAS BORED FROM BEING IN LOCKDOWN DURING THE "MANDEMIC" LOL! WHEN I WASN'T DOING DELIVERIES TO COMMERCIAL CUSTOMERS, I WAS TOLD I HAD TO HELP AT THE COUNTERS WITH CUSTOMER SERVICE, *** I SPENT MORE TIME WAITING ON CUSTOMERS THAT PEOPLE THAT WERE SUPPOSE TO BE! MY STORE MAGR JESSICA HIRED THIS CHICK WITHOUT ANY EXPERIENCE AND PAID HER A DOLLAR MORE THAT WHAT I WAS HIRED!
GAVE HER MORE BECAUSE SHE WAS ONE OF OUR ACCOUNTS DAUGHTER, GO FIGURE! YOU LEAD BY EXAMPLE, SO HERE WE GO, JESSICA AKA STORE MGR WAS ALWAYS ON HER PHONE MONITORING HER CAMERAS AT HER HOUSE TO WATCH HER CHILD AND LAZY *** HUSBAND, THEREFORE EVERYONE OF HER CHOSEN PET EMPLOYEES FOLLOWED HER LEAD! SHE WAS ONE LAZY *** CHICK AND SO WAS MY COMMERCIAL MGR! THAT LITTLE PUNK ONLY HAD THAT JOB BECAUSE DADDY KNEW PEOPLE IN COOPORATE!
ANYWAY AUTOZONE IS A TOTAL JOKE AND YES THEY DO PUSH YOU TO DO PRESSURE SALES TO CUSTOMERS FOR OTHER PRODUCTS! THE STORE MGR JESSICA MADE THE WORK ENVIROMENT VERY TOXIC! SHE WOULD GET HER LITTLE PETS TOGETHER AND GOSSIP ABOUT OTHER EMPLOYEES AND SOONER OR LATER THEY WOULD QUIT WITHOUT NOTICE! 4 EMPLOYEES WITHIN THE PAST TWO WEEKS HAVE QUIT, INCLUDING MYSELF AS OF THIS MORNING AS I'M MAKING THIS POST!
I REPORTED THINGS TO MY STORE MGR, MY DISTRICT MGR AND THEY LABELED ME A PROBLEM BECAUSE I WANTED TO SEE THE PEOPLE EMPLOYEES TREATED BETTER ALONG WITH THE CUSTOMERS! IF THEY DIDN'T WANT TO WAIT ON A PARTICULAR CUSTOMER, THEY WOULD PUSH THEM OF ON ANOTHER EMPLOYEE, THIS ALSO INCLUDED COMMERCIAL CUSTOMERS!
ALL MY MGRS AND DISTRICT MRG WOULD BE CONCERNED ABOUT WERE THEIR YEARLY BONUSES! ANYWAY I'M AWAY FROM THAT CRAP HOLE AND I WOULD ADVISE ANYONE CONSIDERING WORKING AT THAT COMPANY THAT YOU'D BE BETTER OFF FLIPPING BURGERS, IT FOR SURE PAYS MORE!
Preferred solution: Apology
User's recommendation: SHOP AT O'RIELLY AUTO PARTS, BETTER PRICES FOR THE SAME PRODUCTS, IT'S ALL MADE IN CHINA OR THIWAN AND THAT'S A FACT!!!
Maltreatment
Preferred solution: Let the company propose a solution
User's recommendation: Do not shop this place that has issues
Denied a refund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas sold the wrong part and they will not give me the right one they wanted me purchase a new one after they sold me the wrong one
Preferred solution: Deliver product or service ordered
One of your shops sold me a old battery and cost me Out Off packet money
User's recommendation: Be careful check dates on the batteries it could be old
Order issues
User's recommendation: If you order offline make sure you read the very small print which both the customer service and the supervisor said that it was small print
Need help
Preferred solution: Let the company propose a solution
User's recommendation: Always remember what number you used to sign up for that account or you're going to lose out
Autozone would not return an unused product without a receipt. I had my credit card and asked them to use my card to pull up the receipt. I was told they could not do that so I contacted the regional
User's recommendation: Know that they can pull up a receipt. Don’t take their in store credit if you don’t think you will be able to use it.
UNFRIENDLY WEBSITE
- Website worse than worthless
Preferred solution: Let the company propose a solution
User's recommendation: AVOID AUTOZOEN WEBSITE
Invoice
Store in san bernardino not complying with covid 19 protocol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRebate SCAM
- No rebate offer honored
Preferred solution: Give me the rebate I was offered.
Buy elsewhere.
Preferred solution: Let the company propose a solution
It's all about sales
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This complaint has me confused as I am unsure as to what the issue is.
So the entitled bunch wants smiles now How about a big smirk