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Purchased battery 4/26/2017 with 5 (five) yr warranty at Autozone 5769. (Receipt states 5yr/ 60mos warranty period.
36mos free replacement period) Battery died so took it in today, 7/4/2020, for replacement. Rather than charging us only the prorated amount the salesman rang up one receipt totaling 74.08 (prorated amt of 47.66 plus core chrg) although core chrg should not have been applicable at all since battery was with us. Then rang up a 2nd receipt totaling 206.50 (cost for new battery 169.99, core charge plus tax MINUS then the 74.08 from the 1st receipt for a balance owing of 132.42) ***???? The original battery still had prorated warranty.
Why would I not be ONLY responsible for the cost of the prorated amount under the warranty left on the battery that I was upsold on back in 2017? You are now stating I must then pay for the difference in cost of another battery for close to the same cost of the battery from 2017.
Robert the mgr was of no help. THIS IS A TOTAL RIP OFF!!!!!
User's recommendation: Dont buy a battery there with any so called warranty past 36mos.
Product or Service Mentioned: Autozone Battery.
Preferred solution: Price reduction.
Location: 6563 Fm 78, San Antonio, TX 78244