The store manager is as unprofessional as it comes. He towed my car knowingly that I had my wife and two small children with me...just absolutely heartless.
Here's what you should do if you car gets towed away by AutoZone or you're somehow unsatisfied with the service.
1) Call Ed Beltran (Autozone Los Angeles Area manager) 714-526-1313
His office assistant is Debbie Leon, a real nice lady.
2) If Ed doesn't take care of your problem, email his boss Bill.email@example.com.
If that still doesn't work, then take your business somewhere else like another AutoZone or O'Reilly or Kragen.
Product or Service Mentioned: Autozone Manager.