Product: Autozone Shipping Service Clear all filters (0 of 9 reviews match)
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Autozone did not ship this product as they had advertised. When purchasing the item the delivery time was explicitly stated on the checkout screen. However, the item has yet to arrive. I tried to reach Autozone customer service. The hold times were long and the...
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Anonymous
Jeesh

This is pissedconsumer.com not whineyconsumer.com

1.5
Product
Autozone Shipping Service
I didn't like
  • Way i was treated
  • Inconsistencies within website
#1266870
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Ordered a part in store just going from one store to another. Supposed to pick it up by 10 am. 11 am and it is not there. they tell me come back at noon, still not there. 12:30 comes when delivery truck arrives and still no part. Had to call off work and miss a day...
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Anonymous
Anonymous

Why wouldnt you have just drive to the other store in the first place and just get it? Wouldve saved you time and money?

Anonymous
Anonymous

They have no control over deliveries between stores, that is contracted out. Get a life or go to someone who has it. I guess you don't make mistakes being entitled to a wonder...

1.5
Product
Autozone Shipping Service
I didn't like
  • Wasting gas
  • Not knowing when the part arrives
  • Missing work due to your employees negligence
#1241043
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AutoZone - Lack of customer service

If you order a part and are told it will be there at a certain time then if something happens and it wont be a phone call should be made to the people expecting their part. The whole reason i ordered the part was so i could get it in a timely manner and not be left with little sunlight to do the repair. Thanks for nothing.
1.0
Details
Price Affordability
Product
Autozone Shipping Service
#1223917
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Autozone 6300 Brooklyn Blvd, Brooklyn Center, MN 55429 Had a free weekend which is rare. Decided to work on car during the weekend. Bought spark plugs, oil, oil filter, air filter, and ordered an exhaust screw with spring that connects the exhaust manifold to the...
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1.0
Brooklyn Center,Minnesota
Product
Autozone Shipping Service
#1202817
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AutoZone - Won't get a dime from me again

Lied about when my parts would arrive not once but twice just to make a sale. Then sold me a strut without the rubber garmet and refused to take the part back and fix the mistake made. I've only shopped threw them and never had a problem till now but three times in a four month period is not good.
1.4
Details
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Product
Autozone Shipping Service
#1166833
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I ordered a part for my daughter's Jeep and paid for it over the phone with a credit card.I was promised that it would be in the next day at 9:30am. I arrived at the location at 10:15am and was told "that part was left on the delivery truck by accident!" It'll be...
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Anonymous
Anonymous

Should have said forget it and got a refund .

Anonymous
Anonymous

If you're going to lose $1000's of dollars because you miss work perhaps you should spend $30 on a rental car for a day or two. Makes sense to me logistically. Unfortunately ...

2.8
Product
Autozone Shipping Service
#1146745
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I ordered a transmission 3 weeks ago from the store in paragould arkansas.I paid for it and gave the core to the store. After 3 weeks and $2000.00 i still have no transmission. They keep making excuses of why it hasn't came in yet. I am tired of waiting and begining to...
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Anonymous
Anonymous

That does suck, but that's kind of dumb way to look at things. Autozone doesn't manufacturer transmissions or engines. The people you should really be mad at is the company th...

Product
Autozone Shipping Service
#1014894
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I ordered an alternator for my car and called to see if it arrived that day as told, but of course it wasn't. I called the next day only to hear, " oh we don't have it, someone should've told you". What the *** you have my number and could have notified me way before...
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Product
Autozone Shipping Service
#1006940
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Ok, so alittle more on my beef with AutoZone, Here is a quote from the 1st email, “We have cancelled your order either at your request or because the product requested is out-of-stock at our fulfillment center and we are unable to source the product directly from the...
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2.3
Product
Autozone Shipping Service
I didn't like
  • Horrible customer service
#962784
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