I will never do business or recommend Auto Zone. We are having problems with our air conditioner in our van and so far the parts are no good.
We have been dealing with this off and on for two weeks, working on our third compresser along with the other parts. When I called the store to see why they won't pay for rental I was told by John that he had no knowledge and that my mechanic didn't contact them. He acted like he knew nothing about it or like I didn't know what I was talking about. Our mechanic got the parts from your store at least u can do is step up and take some responsibility.
I don't want to get my attorney involved but if I have to than so be it. All we want is u all to make this right and pay for all the labor and a rental car so we can get to the bottom.
Is this asking to much. I don't think so.
Product or Service Mentioned: Autozone Customer Care.
Reason of review: Poor customer service.