Merrillville, Indiana

You would expect a company as large as Autozone to provide decent customer service. Their online ads & promises for free shipping are totally misleading.

They provide no communication as to when you will receive the parts and can offer no reasoning as to why the parts are delayed. Steer clear of Autozone Online.

Local Autozone Store in Indiana is somewhat helpful, however some of their personnel would not know a piston from a wiper blade. Save time by ordering OEM factory parts or parts from a company that can give you an update as to when your parts will arrive.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

AutoZone Cons: Service.

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