Sparta, Georgia
1 comment
Not resolved

Auto parts manager Brian shumaker in rincon ga gave me the wrong starter and did a warranty refund so after I tried to return it he said it was the wrong one and I needed the owner of the vehicle to come in and try it because it wasn't I the system he had an attitude from the beginning and after I found the receipt he was even more belligerent and smart mouthed towards me and still ordered the same part for me that he said was bad and then told me that lifetime warranty or not I will never be able to get another starter from any autozone anywhere even though the mix up was his fault from the beginning and kept asking me the same questions over and over again..something needs to be done about his attitude and customer service skills please contact me asap..I missed work because of his behavior

Review about: Starter And Alternator Replacement.

I didn't like: Customer service, Quality, Refused to honor warranty, Upper manangement.

Review #863924 is a subjective opinion of a user.

1.8
Diversity of Products or Services
Turnaround Time
Price Affordability
Product or Service Quality
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Reliability
Value for money
Service Scheduling
Website
PRODUCT OR SERVICE Autozone Manager
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Salisbury, North Carolina, United States #1180973

Actually you are just ranting.He was right and he didn't have an attitude towards you.

I remember the situation because I was there.

You're the retard that kept putting the wrong starter in the vehicle.the warranty only covers it if you bought it.Not some one else.read the fine print ***!!

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