Troy, Alabama
Not resolved
1.0
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I ordered a headlight assembly through autozone.com, I did it online because I had an online coupon that they wouldn't accept in store so I go on to pay 235.40 for the assembly. After a month has gone by I think "there is no way it will take this long.." I call customer service for a refund and the girl says, "you can't get a refund because the items are ready to ship, you can return them to a store near you when they come" SHE WANTED ME TO WAIT EVEN MORE!

The I call corporate and the man informs me that pilot auto parts never received my order but the money was taken out of my account? So I have waited a MONTH for nothing! Now I have to wait a week or so just for my *** money to go back in my account!

Autozone is the worst!!! Do NOT deal with them!

Reason of review: Problem with delivery.

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