Brooklyn, New York
Not resolved
1 comment

I bought a duralast gold battery, $170 after taxes. Went with it because they offered a 5 years warrantee.

The battery is 4 years old and it finally decides to give out and not hold a charge. My boss junp started my car and I drove it to autozone where they tested and confirmed the battery was no good. Then they tell me that the warrantee only replaces the battery within the first 3 years and afterwards it only offers a discount on a replacement. I still have to pay $120 for a replacement.

So my question is.

Why lie and tell me I'm covered for 5 years but then turn around an screw me out of 2 years of the 5 offered? I feel lied to and completely ripped off.

Product or Service Mentioned: Duralast Battery.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sorry, understand what you are saying....

However - the VAST majority of car battery warranties are EXACTLY as above (except for varying time terms) - and you are fully capable of reading the warranty. And the warranty is also stated on the Battery.

Complete with full replacement and pro-rate terms. Just like the vast majority of tires. So, you shouldn't feel like you have been lied to... and you should always read warranty conditions carefully.

I don't believe ANY current battery warranty comes with full replacement for the full time period....

AutoZone Reviews

  1. 144 reviews
  2. 70 reviews
  3. 60 reviews
  4. 36 reviews
  5. 36 reviews
AutoZone reviews