Product: Autozone Customer Care Clear all filters (61 of 61 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I had over $200 worth oils and antifreeze.four people working store. one flirting with some *** outside two walking around swapping thumbs and another *** playing around behind the counter. stood at the counter for almost 10 minutes. one other customer in the store....
Read more
Anonymous
Rufus

Well if you did not buy anything how can you claim a monetary loss of $100.00 Looks like you were duped since you went into the store. Perhaps you can go to a nearby Oreilly's...

1.0
Central, Louisiana
Product
Autozone Customer Care
#1216004
Reply to reviews
Show

Autozone - The worst!! bad customer service!!not helpful

I purchased item, went to exchange item employee was not helpful neither was the supervisor chris who said, item was used which it was not
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Autozone Customer Care
#1203621
Reply to reviews
I went to the store on 10359 Sepulveda Blvd.mission hills the tall guy with the black hair was rude he said what do you need I said my left rear view mirror is cracked I only need the glass he said NO NO you need to go to the dealer we don't deal with that then said...
Read more
Anonymous
Anonymous

Well if they are rude I would not shop there. As for the type car that you have, they have to follow their book,computer and you should know what you are driving. Personally...

1.0
Product
Autozone Customer Care
#1193219
Reply to reviews
I called them to see if they could resend to my new email address I only received nastiness from a supervisor! He told me he was the last stop I could not talk to anyone else! He was NASTY! I later call back and got another supervisor I told him I was going on...
Read more
1.0
Product
Autozone Customer Care
#1169650
Reply to reviews
Black man that was rude to me and another white woman.Having battery trouble. After pulling hood, he didn’t offer to open. I tried & couldnt, asked him if he knew how.. He opened, asked how he did it, said he just put his hand in there. Checked battery. Sold me some...
Read more
Anonymous
Anonymous

I don't think color of a person's skin had anything to do with this. He was doing his job as he is paid to do it. Perhaps its the white person who thinks they are entitled t...

Anonymous
Anonymous

I don't blame the employee. They do not have mechanics that provide curbside service

Product
Autozone Customer Care
#1162785
Reply to reviews
Went to have battery tested.Big guy long blond curly hair wouldn't do it because it was cold outside. I have been a loyal customer for years!But no more!!
Read more
Anonymous
Anonymous

No one is paid that little to put their life in danger trying to figure out what’s wrong with your car. Get over it princess.

Anonymous
Anonymous

Record lows, freezing temp and you are complaining that he would not check your battery!! I bet you would of stayed inside the store while it was done. I guess your poor m...

3.5
Lawrenceburg, Tennessee
Product
Autozone Customer Care
#1162130
Reply to reviews
Show

Autozone - Over the past few months the Claremont store has become a to

Employees can't figure out how to utilize rewards points. I bought a rear wiper for my wife's car based off of the part number the employee gave me which was different that what the wiper book said. I was instructed not to trust the book. Then on top of it couldn't use the 20 dollars in points I had. Store is filthy and employees need deodorant.... Such a sewer now.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Autozone Customer Care
#1129711
Reply to reviews
I made a purchase at AutoZone # 1095 on NewBern Avenue in Raleigh NC. I decided that one of the items i purchased was less than ideal, thus I went back to the store for a return. Upon my entry, there was only one employee at the front of the store, which was Robert...
Read more
2.5
Product
Autozone Customer Care
#1109010
Reply to reviews
On August 3rd 2017 AutoZone Inwood Wva store#6416 sold me the wrong spark plugs which ruined my cylinder heads and cracked my #5 piston. After speaking with several AutoZone employees,manager,district manager, Corporate office in Memphis Tennessee several times I...
Read more
Anonymous
Anonymous

Engine had no spark plugs in it when I purchased it. Told autozone year make model that engine was removed from and they gave me incorrect plugs causing all the damage!!!!!!!!...

Anonymous
Anonymous

Well did you match the old ones with a new one before you put them in ? You know check the length , your piston was damaged by a plug that was to long . Now is it auto zones f...

Product
Autozone Customer Care
#1097605
Reply to reviews
I asked another employee to come out and look at the banner, his response was to the effect "I am not involved with this" and I just walked out. I have been an Autozone customer since the mid-80's (when it was Autoshack) and I will not be treated like this from an...
Read more
3.2
Product
Autozone Customer Care
I didn't like
  • L and was sorry my wife had to wittness it
#1090974
Reply to reviews