Product: Autozone Customer Care Clear all filters (88 of 88 reviews match)
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AutoZone in Chicago, Illinois - Listen to the customer

I want to AutoZone to get some dextran transmission fluid and the guy gave me some other garbage that was no good they got to listen to their customers
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Review
#1725997 Review #1725997 is a subjective opinion of poster.
Service
Autozone Customer Care

AutoZone in District 6, Tennessee - Wouldn’t recommend to anyone especially under 21 because YOU WILL NOT MOVE UP IN THE COMPANY

1.1
Details
I work here at store 6386 Powell Tennessee an I’ve worked here for 6 months only make 9$ an hour an can’t even pay my bills because I get so less of hours an I’ve begged for more hours an asked to move up in the company but they told me since I’m 18 I can’t even become full time do they expect their workers to have a second job or something because I’ve went into debt working with this company I highly wouldn’t recommend to anyone that actually wants a job with 40 hours a week you won’t get it unless a manger
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2 comments
Anonymous
#1763821

Going in debt is not there problem. Did you not learn math at school. As for the wage I would look elsewhere for a better paying job.

Anonymous
#1771231
@Anonymous

Looks like you didn't learn spelling in school. It's "their", not "there"!

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Review
#1681514 Review #1681514 is a subjective opinion of poster.
Service
Autozone Customer Care
Cons
  • Pay
  • Hours
  • Moving up in the company if too young
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

AutoZone - False Advertisement/Terrible customer service

1.0
Details
I purchased a battery at the Evergreen Park #4439 store on 8/23/19. The rude inconsiderate female worker tried her best not to assist me. I asked for the battery, she asked the male employee to switch and she took care of the customer he was helping. Then she said they couldn't change the battery, and I couldn't change it on their lot. I thought the advertisement was, they will change it. I am a woman, and I have never changed a battery. This was the worst store I have ever been in. For her to be a woman, she should have been trying to help.
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Review
#1634548 Review #1634548 is a subjective opinion of poster.
Service
Autozone Customer Care
Reason of review
Poor customer service
Preferred solution
A class on customer service for inconsiderate employees

AutoZone - Bad customer service

I saw a item on autozone website it was available at their store i went to get it and it was four dollars more than their web.price so i asked if they could match their web price and they said no.i then asked if i purchase on line would could i get then they said yes but it would take 2 hours to pull the item.that is such bull crap.it was less than 10 ft .from counter.so i just got it from o'Reilly on line and drove 5 min.and it was ready when i arrived.this autozone sucks big time
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Review
#1536345 Review #1536345 is a subjective opinion of poster.
Service
Autozone Customer Care
1.0
Details
When visited store at 14275 Bellaire Blvd. I have a Check Engine light alert. They’re machine don’t but wait in the long line then you are told this. I believe it does work and they don’t want to take the extra step to go outside to assist with that. It’s upsetting...
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1 comment
Anonymous
#1677079

I would be upset too if I had to wait in line for a FREE service just to find out the machine did not work. Heavens my whole day would be ruined especially if I missed the free handouts because my BMW broke down and I could not use my free cell phone to call the tow truck because I would have to BUY a battery

Review
#1503561 Review #1503561 is a subjective opinion of poster.
Service
Autozone Customer Care

AutoZone in Denver, Colorado - Worst I've ever been treated

119 N Power Rd, Mesa, AZ 85205 Today @500 pm az time. well first of all you cannot kick people out of line that are standing there waiting to pay . while the guy is getting your part and this child with a goatee in this store comes up tells me . I got to move out of the way. cuz he's got to help his customer. cuz he's too stupid to help the other customer. The lady had to go fix his problem on his register. he clears the register of all my stuff. Yeah *** that.! That's *** That kid needs to lose his job. I've spent over 20 to $30,000 at AutoZone restoring vehicles. I will never spend another penny in this store or any AutoZone anywhere.
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Review
#1498966 Review #1498966 is a subjective opinion of poster.
Service
Autozone Customer Care
1.0
Details
Auto Zone reminds me of k mart, Sears, and JC Pennies. Their polocies forget the customer. It is only about money. I purchased a battery for my ATV yesterday from a store in knightdale, nc. The battery was $90 plus so when I was checking out I complained about the...
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Review
#1494276 Review #1494276 is a subjective opinion of poster.
Service
Autozone Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Nothing
Tags
  • Bad return policy
Auto zone on hwy 79 pine bluff, Arkansas. I have bought multiple batteries at auto zone but last week when I requested a battery for my Toyota the employee came out and looked at my battery and said I can charge the battery. Now the auto is running so why would I need...
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Review
#1486098 Review #1486098 is a subjective opinion of poster.
Service
Autozone Customer Care
Reason of review
Poor customer service
Loss
$129

AutoZone in Cumming, Georgia - Extremeley Horribly Bad

1.2
Details
The whole service was horrible to start I was looking for a cable that connects to the transmission but the lady that was attending couldn't find it at first I didn't mind it because I know that piece is hard to find but as I later checked other customers she was attending she kept telling them the exact same thing. As I was being attended by another person named Phillip I had a battery which I had bought in 2016 and knew it had a 3 year warranty but instead the person insisted in that the warranty was over all I hated the service they gave me.
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Review
#1463413 Review #1463413 is a subjective opinion of poster.
Service
Autozone Customer Care
Cons
  • Everything especially custemer service
Reason of review
Bad quality
Loss
$250
Preferred solution
Let the company propose a solution

Contact AutoZone Customer Service

Website:
www.autozone.com
Mailing Address:
22942 Los Alisos Blvd
Mission Viejo, California 92692
United States
Phone:
(800) 288-6966
All AutoZone Contacts

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AutoZone in Tavernier, Florida - Rewards

We always use ours never have a problem
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Review
#1431770 Review #1431770 is a subjective opinion of poster.
Service
Autozone Customer Care