Chicago, Illinois
1.0
Details
1 comment

A representative crossed wires when installing a new battery. 2 bad batteries were received in 1 week.

Initially, crossing wires caused the alternator main fuse to blow. The failure cost $419 for a tow and damages. In addition, the radio is blown too, and the cost for that has yet to be determined.

$0 reimbursement thus far!!!

***Vehicle died after pushing the brake pedal on a highway. The outcome of this situation could have been fatal.***

Do NOT purchase batteries from Autozone. They even refused to provide a refund for the battery after 2 would not hold a charge. The entire ordeal needs to be submitted for a review that will take 6 to 8 weeks.

Product or Service Mentioned: Autozone Installation.

Reason of review: Damaged or defective.

Monetary Loss: $700.

Preferred solution: Full refund plus compensation for resultant damages.

AutoZone Cons: Defective parts and warranty, Service.

  • Battery Failure
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Anonymous
#1012485

Did this happen to be at 3284 Raritan?

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