Manufacturer: Autozone Category: Auto Parts Clear all filters (43 of 43 reviews match)
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This is the 2nd problem I've encountered in buying mid-range Duralast auto parts from Autozone. The first incident from last year, I did not report. Yesterday I purchased a Duralast rear wheel hub+bearing assembly for an Infiniti i35. A wheel hub+bearing is safety...
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Autozone Auto Part
#1065578
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Yes, ordered a front u joint on line and picked up.the part as they said they had it.Drove down to pick it up and took it home only to find out they at auto zone again screwed up. Wrong part. I've had problems in the past and with good faith i thought things would get...
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Anonymous
Anonymous

you never mentioned what incorrect part was? incorrect vehicle incorrect year? etc

Anonymous
Anonymous

Sounds like you screwed up because like you said you were the one that ordered it. Usually when ordering parts I like to check to make sure I have all the info I need about th...

1.4
Product
Autozone Auto Part
#1012472
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I Purchased a new duralast distributor for my new 460 engine I built. Ran for 30 seconds , and total insanity followed for an hour. Popping , flames out carb , OMG , the new capacitor was the failure , process of elimination , coil , fuel , ect... Was a horrible...
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1.0
Product
Autozone Auto Part
I didn't like
  • Mean nasty people
#957358
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Autozone Auto Part Review

#786152
Avoid autozone and all its affiliates , such as parts geeks. I ordered an item , paid for it. I never received the part. Auto zone called fed x and told them to return package to shipper. So I never received the part , yet I paid for the part. Also , they promosed me they would re route the package back to me , and they never did. Terrible company.
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Autozone Auto Part Review

#685963
3.0
Details
I walked into AutoZone to buy part I asked the customer for help and supposedly he didn't know then I asked him if he knew where the part was at he said in the back somewhere I went to go look but couldn't find it I walk to the front a and he was EAting a box of pizza in the front counter while they were three customer waiting to get cashed out
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Product or Service Quality
Staff
Value for money

Autozone Auto Part Review

#611690
Autozone goes after whistleblower, after telling about parts walking out door and manager damaging out good stock.
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Autozone Auto Part Review

#593301
Seems every employee i talked to knows nothing about any cars above average performance. trying to tell me i need an added part or the purchased part or it wont work which was false. Refusal of extra part caused uproar against me never even got what i wanted autozone is horrible failure of auto parts chain due to the lack of knowledge of your employees
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I have filed a complaint with Autozone and also have submitted a report to the national highway traffic safety administration for investigation and review. I am thankful that it didn't happen while driving down the highway otherwise something more could have happened...
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Anonymous
Anonymous

I bought ball joints from autozone and the nuts were a LOT smaller and thinner than OEM. So I used the OEM nuts. The seals broke apart in a year.

1.8
Product
Autozone Auto Part
I didn't like
  • Quality
#837771
Reply to reviews
I bought a part with a lifetime warranty. They will not replace the part now that it has broken down. In addition, the rewards card they gave me never worked. I would buy parts and other items at Auto Zone, they would swipe my card, but it never showed up on my...
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1.8
Autozone Monett, Missouri
Product
Autozone Auto Part
I didn't like
  • Dont keep track of rewards info
  • Refused to honor warranty
#802541
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Purchased seat covers etc. for new Kia in April. They did not fit so I returned them. Was given a Auto Zone refund credit card for 80.00. Changing purses and wallets, I have lost it. I would much appreciate and new one sent me as I am owed a credit of 80.00 Recently...
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Anonymous
Amelia Pond

There is no way for them to know if you used the card or not. They'll never issue a replacement card, so I'd keep looking through your "purses and wallets". Surely your home c...

Anonymous
Anonymous

I am an anti-autozone person all the way but that's a bit silly. Honestly lets just say that hypothetically I went into a store and paid for a gift card, and then through my o...

1.0
Product
Autozone Auto Part
I didn't like
  • How you treat people
  • Way i was treated
#751811
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last month, I was taken to Las Vegas, as a gift, we saved up and payed for all the trip ahead of time, we are both disabled and on a very limited income, well we got there and it was hot, 106 and 107 degrees, well our car started having charging problems, so I went to...
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Product
Autozone Auto Part
I didn't like
  • How you treat people
#706671
Reply to reviews
The only dude who works full time at my local auto parts store (which is sadly autozone) is this guy name Brett who should quite frankly, be fired yesterday. Not only does he have no knowledge of what the *** he's doing, but he won't even admit it! Matter of fact,...
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Lazrab
Lazrab

Second paragraph, end up first sentence should say "we don't actually have it in stock"

2.7
Product
Autozone Auto Part
#694118
Reply to reviews
I am an Autozone employee and while I do agree that this company has poor employee handling I also realize that the reason it's a terrible place is because its a poor fit as a job for someone like me. So it's partly because of me that it's not a great place to work. I...
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3.0
Product
Autozone Auto Part
#608890
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Strike three, call to confirm a part. Was informed can't do it on the phone but they can order the part. Drove to the store and tried to order part. Then told me that the vendor was out of stock. Next trip if you don't see it we don't have it. Last trip couldn't get...
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2.0
Product
Autozone Auto Part
#605422
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