On Saturday, September 29 at approximatelky 2:00 PM my daughter, JH, visited the Corvallis Auto Zone to buy a phone car charger. At the same time, she asked an employee, identified as "xxx", to give her advice on auto body repair shops in the area becasue the previous evening a car had bumped her black 2012 Mazda MX3 and left white paint on the bumper. Your employee proceeded to ask her if she had been drinking the night before and did not remeber doing this and if she was sure of when it happened.
How, in any way, is that an acceptable question to ask a customer? That is one of the least professional and embarassing questions I could think of for that employee to ask.
When I called to complain to the manager, XXX, he said he was not sure of the context of the question and thought it could have been a "joke". The context and whether it was a "joke" is IRRELEVANT!
If that is the type of interaction that Auto Zone condones in its employees, I am extremely glad that I will never shop again at Auto Zone, and I hope that all I talk to and those who read the Twitter messqages I send about this never shop there also.
Product or Service Mentioned: Autozone Manager.