Monticello, Arkansas

Auto Zone battery warranty scam, rip-off.

My wife purchased a high amp battery (800-1000 amp) with 3 year free replacement and it went bad in 11 months. It was replaced with a lesser battery (650-800 amp) and were told this was a better battery and that it cost more than our original purchase so we should be happy.

My wife called the store and the manager hung up on her, I called back and he hung up on me. This is clearly a rip-off but what can you do?

Well on the bright side I still have 2 years of free replacement and if this battery should run low on water and blow a cell I can get a few more lesser batteries. This battery will almost certainly go bad the last month of the free replacement warranty.

Reason of review: Poor customer service.

Monetary Loss: $30.

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