AutoZone
Reviews and Complaints
Autozone testing
- Incompetent testing of alternator and battery
Preferred solution: Price reduction
Review in Service Centers and Repairs category from Germantown, Tennessee
HOW TRUE. I will say that we were a little bit better than the others.
Then the greedy bastards that owned AI sold out to Advance Auto Parts.The pay sucks, the management sucks, and all the money is made by managers and corporate. To tell you how screwed up this company is and I'm talking about Advanced, they had AI open 40 stores in Florida and within two years they closed the 40 stores in Florida because they didn't know what parts that they use down there. All parts got sent back. At least one third of the parts were thrown out.
By the way they treat their store employees like ***, the same as they treat their warehouse employees. Autopart International in 2015 had a record profitable year and guess what they gave us.
Two slices of pizza and a $0.10 raise while the general managers and managers had excellent bonuses. Thanks for nothing you piece of *&%* company.
Autozone Terrible Company
I work for this company however not for much longer. My position is as a Parts Sales Manager fulltime. It took 2 years to get there. Now my experience hasn't been all bad however I have a spinless store manager who when faced with a problem will completely shut down. This is not a good leadership quality.
My problem with the company first alarmed me when I saw 2 employees getting axed on hypothetical hearsay. This alarmed me but didn't worry me until about 2 months ago when I was asked about a returned part that they could not find. Everyone knows who has worked for Autozone knows that after a part is returned it goes into a cage and then goes back on a truck where I assume other employees sort it out. The part I returned set a red flag with LP because I returned it and noticed I did it as undamaged the part was used so I went into the managers menu to alter the PCI to damaged. The only option given was to void the PCI so I did that and really thought nothing of it. I was asked about it later and I explained it to my DM. then over 3 weeks went by and finally LP and my DM came to talk with me into their little makeshift room. Now anyone knows if LP shows up your job is pretty much gone and to remain silent. So thats what I did. When I was asked to sign an agreement for an interview I replied "I am not comfortable signing something without fully understanding what I am being accused of." So I refused to sign it and now they put me on paid suspension because they could not move forward with the interview. I apologized and told them both I don't want to make their job any harder but I just simply can't sign it.
My store manager told me they will be looking at it and calling it a fraudulent return.
The really messed up thing is I told them the truth and furthermore I work with a sheriff at a garage on the weekends and to call my integrity into question is grounds for slander. Especially since they cannot prove the circumstances surrounding the return. Did I make a mistake and void a PCI? Yes I am only human. Did I do a fraudulent return? No the customer got his money back as he had requested. Will I talk to LP about any of this. Nope because thats how companies like this work. They try to give you enough rope to hang yourself. Never speak to LP they are not there to help you. The company is paying them to get evidence to fire you and possibly convict you.
Now the kicker in the whole situation. The Store Manager along with everyone else who worked there gave my wife a NON-Autozone employee money from somewhere not sure how they got the money to come in and do plano's, inventory and a load of other stuff they didn't want to do. The whole time promising her a job with the company and to look at this time more as a training period.
Am I gonna use this? You can bet your rear end I am. So many witnesses who are not in autozones back pocket including 3 sheriffs will testify this happened. By going after me the little LP guy and the DM are gonna end up costing this company loads because what they did was bypass federal and state labor laws, taxation laws and basic human rights laws. under the guise of my wife being a prospective employees. The real kicker is my wife has a mental disability so now they were violating ADA laws as well. I think I will tack on the slander suit into my wifes case just to make Autozone pay more. And if Autozone thinks they can intimidate their employees to not talk I am not relying on testimony of them I am relying on testimony from several customers she helped at various hours of the day when the store was full of employees thus any lie told by any autozone employee would be perjury and punishable under law with a fine and some jail time.
Would I have used this if they would have just left me alone to do my job? Probably not. But anger will force your hand when it comes to messing with the way you live and calling my integrity into question.
The deceit alone is enough reason not to work for this company and when faced with a problem the people who you thought were your friends will turn their backs on you. And if you work for this company you should be worried. No matter how long you've been there if the DM gets bored and decides you need to go then you will be gone and the other employees will help him do it.
I already know not only is the laws they bypassed a big no no they are also a crime and the people who allowed it to happen can and will be indited on several felonious charges. So thank you autozone for making me angry enough to come after you. I'll see you in court.
Mdk785 Review
Autozone Manager Review
Autozone Staff Review from Shreveport, Louisiana
I was in a AutoZone in Shreveport Louisiana tonite, only a couple customers there. The worker's had rap music which I already hate but the words (my ***) were in almost every sentence.
I was heavily offended by this and will never use AutoZone again even if theres no1 else. music? Fine, but that *** shouldn't be blasting through the store at any time. They lost a customer for life tonight.
Its an all black crew so there ya go. But, not the only reason for stopping my patronage, couldn't get waited on numerous times and its bad when they don't know what a part is. I even had to find it on the computer for this young guy. Apparently no training or mechanical background whatsoever.
So this is what its come to. I've known guys that knew what you needed and not even have to look it up and even knew the number of the parts. Thats who I'd be hiring. Someone that knows cars.
Oh well AutoZone, your loss, I buy alot of parts. Oriellys here I come and its just across the street.
Good thing I don't sue your *** for affending me with nasty rap. Or will I?
Other Product Review
Autozone Work Experience Review from Pretoria, Gauteng
Lost Auto Zone Refund Card
Still haven't heard any word ! Received a comment about putting my grown-up ladies panties on ?
If you lost your credit card at the company would send you a new one.
$80 is not something that comes by without working hard for me! Thank you
They did not fit so I returned them. Was given a Auto Zone refund credit card for 80.00. Changing purses and wallets, I have lost it. I would much appreciate and new one sent me as I am owed a credit of 80.00 Recently went into get wipers and couldn't find card and was told basically My Loss.
If this is how Auto Zone treats its customers, I will not only post on Facebook, but, also all other social media. Thank You Sincerely Tina Sterritt 7735 W Trail South DR Littleton Co 80125 tina.sterritt@***.com
- Way i was treated
- How you treat people
Preferred solution: Full refund
Autozone Rewards Review
Autozone Alternator Check Review
Autozone Staff Review from Berkley, Massachusetts
Review from Severna Park, Maryland
Autozone rewards scam
- Rewards ripoff
Preferred solution: Let the company propose a solution
Autozone - Manager Review from Montgomery, New Jersey
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I am sorry that you feel that way. When you purchase a vehicle from someone , the warranty through Autozone is not transferable hence the meaning limited lifetime warranty.
How do you think a business can stay in business if they give away free items to everyone that never really purchased it in the first place?
Also Paul is a great store manager and I had the privledge and honor to work with him. If he says he will make it right he will make it right, these things take time and approval from the DM.