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I have witnessed abuse of employees and store manager by the general manager of the Berryville Ave, Winchester, Va store. A brand new store was verbally abused by this so called general manager. Instead of mentoring or teaching he uses abusive language and threats. It...
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3.5
#1089631
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Pissed customer doesn't even begin to express the way I feel about this company right now. If anyone out there is thinking about purchasing a AutoZone steering box you might want to go somewhere else. I rarely EVER get so upset and frustrated over auto parts...
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Anonymous
Anonymous

You chose the product and paid for it. You chose to go back and buy the exact same item again and again. How is this their fault? You had and have choices, why do you blame ot...

Floyds Knobs, Indiana
#1084781
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I went ..to work for them for regional trucking 2014. absolutely the worst trucking operation in corporate history. Trash trailers are junk. Traffic controllers from ***. pure chaos. You have to be a robot or machine to be bounced around on horrific in unsafe...
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#1081145
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Autozone - Very Poor service

Autozone
#1088153
Went to the autozone on Hikes lane 4 clerks working, only 2 taking care of customers 10 people in line, and more coming in,waited 30 minutes, the clerk was on the phone that waited on me. Had to tell him 4 times, and still got wrong part. The same thing happened on Preston highway. This has happened on numerous occasions. I'm done (was a customer for many years)
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Autozone - Poor customer service

Autozone
#1071516
1.2
They sold us a bad battery...2 weeks after getting battery we take our garage to the repair shop thinking it's the alternator....come to find out it was a bad battery and they refused to refund us our money....never use that Canton Rd Marietta Georgia store!!!!!
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Autozone - Not helpful at all and didn't know anything

Autozone
#1067894
2.2
One guy was helping me find the tool I was looking for the other guy got him to help an other person with out finishing with me at the end neither knew what I was looking for I only bought the oil and filter and ended up at advance two blocks away they knew the tool I was looking for and bought it
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Autozone - You suck *** your costumer service

Autozone
#1067815
1.0
I have called and they put me on hold for hours with some *** opera music
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On 25 July 2017I purchased a battery for $137.98 from Auto Zone on 12th North and State in Orem Utah. I started use a debit card to pay for a battery. I end up paying with cash. I have the receipt for the $137.98. Bur Auto zone kept $52.00 they are already charged me....
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1.7
I liked
  • I like the person who helped me install the battery
I didn't like
  • Upper manangement
#1079967
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This is the 2nd problem I've encountered in buying mid-range Duralast auto parts from Autozone. The first incident from last year, I did not report. Yesterday I purchased a Duralast rear wheel hub+bearing assembly for an Infiniti i35. A wheel hub+bearing is safety...
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#1065578
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Just wanted to thank Autozone manager Joe Acerra at Willowick, OH for having several cars towed from the Autozone lot during the annual St. Mary Magdaline Church Festival on Saturday night around 7:30 p.m. June 3, 2017. Nice to see that Joe Acerra places such a high...
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Anonymous
Anonymous

Let me get this straight. You were towed out of a private parking lot that should have been roped off just for you to park!!! Get a life, or as in the military, you never v...

Anonymous
Anonymous

Dude you sound like a *** ,did you ask auto zone permission to use their parking lot ? So because you served you think everyone should say thank you and give you special privi...

#1060441
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Autozone - Brand new BAD part
Autozone - Brand new BAD part
I purchased a NEW water pump online for my Subaru and made an appointment at a local repair shop with a certified Subaru mechanic. The mechanic installed the Auto Zone Duralast NEW water pump but then noted it was bad and leaking which required removal and installation...
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2.2
I liked
  • Sales
I didn't like
  • Way i was treated
  • That they only were interested in my money
  • Refused to honor warranty
#1060404
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My daughter works at a pizza place not to far from Auto Zone in the evenings and on weekends. She has parked her vehicle with our company stickers on it on the west side of the building at the far end of their parking lot when there is no other place to park. On the...
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I didn't like
  • Lack of customer service
  • Rude staff
#1054578
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I have been working for AutoZone for almost 3 years and recently my hours have been cut (part time) and a new employee (part time) has been getting more hours. I was told it was because he cannot drive (suspended license) and cannot work at other stores because of this...
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#1053595
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I took my battery into AutoZone on 5/24/2017 at 13465 Middlebelt Rd Livonia, MI 48150 in order to get it the battery charge 100% they ended up shorting out battery making it useless. They told me I can buy a new one even though they shorted the battery and damaged the...
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1.0
I liked
  • Products and service
  • Customer service
I didn't like
  • Customer service
  • How you treat people
  • Whole process
#1051920
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