In Conway Ar to pick up grandson. Battery (not AutoZone) died. Jump started, went to AutoZone. Bought battery 65-VL and paid $115.00. Battery died this past week of November 5. Had it checked, could not be revived. The gentleman told me that it was the cheapest battery...Read more
I didn't like
- Apparent mistake or whatever
I just had a similar experience. I bought a Duralst Gold Battery in November 2013. It failed in Jan of 2016. Since it had only been 2 years and 2 months I was given a new "Free" replacement. Today November 12, 2017 this battery failed (1 Year 2 Months). I was informed...Read more
Yesterday we were trying to get a part for our truck and they gave us the wrong one. They argued and argued with us that it was the right part when we KNEW it wasn't. So we gave them the benefit of the doubt and sure enough it didn't fit! So we tried to take it back...Read more
Autozone - Over the past few months the Claremont store has become a to
Employees can't figure out how to utilize rewards points. I bought a rear wiper for my wife's car based off of the part number the employee gave me which was different that what the wiper book said. I was instructed not to trust the book. Then on top of it couldn't use the 20 dollars in points I had. Store is filthy and employees need deodorant.... Such a sewer now.
Autozone - They will not sell us your product
They refuse to sell us your product
Autozone - Under staffed
Waited at the register for nearly 10 min with no help at all for a can of fix a flat. Finally left after a rep told me in a rude manor that they were busy with customers and went to OReillys and was in and out in min.
Autozone - Biased company
I just quit autozone becuase after transferring stores becuase of discriminatory behavior the made the guy i transferred away from my store manager. He then began the same bs he had done to me before.
We had a shop replace the the shocks on our truck in 2015, they blew out at right about a year and a half later so we paid to have them put on again. These lasted just 6 months before we had to have them replaced again. After doing some research we found out (what we...Read more
- Manager i was dealing with
Pioneer Parkway - Grand Prairie TX - will never buy from this chain again. Unwilling to offer any advice or assistance or even call the manager up to talk. My car was directly across the street and dead. Walked out telling them I was going to Orileys and they shrugged....Read more
I bought this battery from Gardner Kansas Auto Zone. This is a very unfriendly store and their people are not very well trained. They have a hard time with the cash register and finding the right codes. I bought a battery for an ATV type machine and it lasted 6 months....Read more
I didn't like
- Customer service
I made a purchase at AutoZone # 1095 on NewBern Avenue in Raleigh NC. I decided that one of the items i purchased was less than ideal, thus I went back to the store for a return. Upon my entry, there was only one employee at the front of the store, which was Robert...Read more
Policies are set in place to support the Auto Zone employee (Death in the family) but a Store Manager supersedes any company policy stating (No policy to cover Death in family) unless (YOU) can get your shift covered. Then if you ask HR a question of WHY you will setup...Read more
Bought 2 rain x wipers. Found exact same type at Pep Boys for almost half price. Attempted to return wipers to Auto Zone and was YELLED at by salesman that their wipers were "BETTER" but would never explain how they were better. Just keep screaming over and over that...Read more
I called and ordered spark plugs the other day. The clerk said they will arrive the next day by 4:00 pm. They couldn't find the order the next day at 4:30 pm. Sorry, we can't find your order. It's rush hour with 4 clerks avail. and most of the 20 mins. in line with 10...Read more
I didn't like
Do you have something to say about Autozone? What happened? What can we help you with?