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This is the 2nd problem I've encountered in buying mid-range Duralast auto parts from Autozone. The first incident from last year, I did not report. Yesterday I purchased a Duralast rear wheel hub+bearing assembly for an Infiniti i35. A wheel hub+bearing is safety...
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#1065578
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Just wanted to thank Autozone manager Joe Acerra at Willowick, OH for having several cars towed from the Autozone lot during the annual St. Mary Magdaline Church Festival on Saturday night around 7:30 p.m. June 3, 2017. Nice to see that Joe Acerra places such a high...
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#1060441
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Autozone - Brand new BAD part
Autozone - Brand new BAD part
I purchased a NEW water pump online for my Subaru and made an appointment at a local repair shop with a certified Subaru mechanic. The mechanic installed the Auto Zone Duralast NEW water pump but then noted it was bad and leaking which required removal and installation...
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2.2
I liked
  • Sales
I didn't like
  • That they only were interested in my money
  • Way i was treated
  • Quality
#1060404
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Autozone - Poor customer service

Autozone
#1060944
1.0
Grand Ave and Dysart by Lowe's in Surprise, I asked the lady on the counter to check my charging system, my hood would not stay up so she said I can not do it that way, something as simple as holding the hood by me so she could check it turned out to too much to handle for her, so I visited the one on El Mirage, Jerry checked it for me with a smile....what a difference
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Autozone - Propane buffer during business hours at store 2429.What kind of floor cleaning business do you hire.

Autozone
#1056916
1.8
The title review says it all.Read it!
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Autozone - Customer service

Autozone
#1054061
3.0
This is not a complaint. The store number is 401 lake city fl. Ms.Tiffy marrow is very professional she helped me on her day off which made me feel important and that she was actually was concern about the customer. Monday she went above and beyond to help me i really appreciate her. So i wish you guys recongize what asset she is to your company.
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Autozone - Respect the rights

Autozone
#1049063
2.0
I buy a parts for my honda civic. People on the line to order a parts and pay. And one person come from outside and go to computer make the order and go to pay all aver the line. Hi never make the line i protest bud hi dont lisent my complain
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My daughter works at a pizza place not to far from Auto Zone in the evenings and on weekends. She has parked her vehicle with our company stickers on it on the west side of the building at the far end of their parking lot when there is no other place to park. On the...
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I didn't like
  • Lack of customer service
  • Rude staff
#1054578
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I have been working for AutoZone for almost 3 years and recently my hours have been cut (part time) and a new employee (part time) has been getting more hours. I was told it was because he cannot drive (suspended license) and cannot work at other stores because of this...
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#1053595
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I took my battery into AutoZone on 5/24/2017 at 13465 Middlebelt Rd Livonia, MI 48150 in order to get it the battery charge 100% they ended up shorting out battery making it useless. They told me I can buy a new one even though they shorted the battery and damaged the...
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1.0
I liked
  • Customer service
  • Products and service
I didn't like
  • Whole process
  • Customer service
  • How you treat people
#1051920
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AutoZone has a policy of putting any refund on a store credit card if any part of payment for a transaction was in store credit. In this instance, I purchased a starter which cost around $80 using a store credit card for about $30 that I have had in my wallet for over...
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2.6
Product
#1050862
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I went in to buy a tool and the manager tried to sell me a used one and I told him a prefer a new one. He said he could order one and told the other employee to take care of me, So I told him what I wanted and he said that I could not order a new one and I said the...
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1.0
#1050128
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Well dont feel too bad. Auto zone is the worst Auto parts house there is I will never buy anything from ANY auto zone again. The one in Citronelle Alabama is straight FOUL! I bought a battery for my truck in 4 months it went bad. Now understand Im disabled and its very...
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1.3
Product
#1042326
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bad battery ;auto zone wont cover a 5 year warenttee battery;buy cheap one year battery from wal mart(50 dollars ) and just buy three new.why buy 5 years battery that no one backs;store stated they dont bhave my phone number so no battery in my lexus.i buy a red top at...
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Anonymous
Anonymous

and do product pricing/quality research online b4 you buy, most battery warranties are prorated

rollo2016
rollo2016

You might wish to invest some of the money you save by buying cheap Walmart batteries on some English language lessons, plus some typing classes.

#1041150
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