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I called and ordered spark plugs the other day. The clerk said they will arrive the next day by 4:00 pm. They couldn't find the order the next day at 4:30 pm. Sorry, we can't find your order. It's rush hour with 4 clerks avail. and most of the 20 mins. in line with 10...
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1.0
#1103235
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Autozone is a great company. But it's very large and because of that everyone loses. Opportunities are lost and folks get fired when your store just has a bad day. The work is not bad and often, even enjoyable. The pay where I started was very good so I couldn't...
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#1100582
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I was at Auto Zone in Cordova, TN today (9-7-17). This is store # 2298 at 584 Germantown Pkwy. The most rude guy I've ever had wait on me at any auto zone was supposedly "helping me". His name is Terrel. He was very rude, not helpful at all. Obviously no customer...
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Anonymous
Anonymous

Agreed with the first response. I too work in retail and sometimes the dregs of society comes in looking for trouble and they expect to be treated with kid gloves. As a one ...

Anonymous
Anonymous

Its a 2 way street, maybe he treats the customers the way they treat him--white or black. Retail is a frustrating job!!

1.5
#1097764
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Autozone - Very Poor service

Autozone
#1088153
Went to the autozone on Hikes lane 4 clerks working, only 2 taking care of customers 10 people in line, and more coming in,waited 30 minutes, the clerk was on the phone that waited on me. Had to tell him 4 times, and still got wrong part. The same thing happened on Preston highway. This has happened on numerous occasions. I'm done (was a customer for many years)
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Autozone - Poor customer service

Autozone
#1071516
1.2
Details
They sold us a bad battery...2 weeks after getting battery we take our garage to the repair shop thinking it's the alternator....come to find out it was a bad battery and they refused to refund us our money....never use that Canton Rd Marietta Georgia store!!!!!
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Autozone - Not helpful at all and didn't know anything

Autozone
#1067894
2.2
Details
One guy was helping me find the tool I was looking for the other guy got him to help an other person with out finishing with me at the end neither knew what I was looking for I only bought the oil and filter and ended up at advance two blocks away they knew the tool I was looking for and bought it
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Advertised vs Delivered
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Autozone - You suck *** your costumer service

Autozone
#1067815
1.0
Details
I have called and they put me on hold for hours with some *** opera music
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On August 3rd 2017 AutoZone Inwood Wva store#6416 sold me the wrong spark plugs which ruined my cylinder heads and cracked my #5 piston. After speaking with several AutoZone employees,manager,district manager, Corporate office in Memphis Tennessee several times I...
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#1097605
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this is the 3rd time I have sent this complaint, as when I send it says"timed out" and I have done a lot of typing for nothing. Let me try it one more time. I ordered a set of Autolite spark plugs and an air filter online, and went to pick it up at the Mattoon, Il...
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3.2
I didn't like
  • L and was sorry my wife had to wittness it
#1090974
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I purchased a 3 yr battery at Auto Zone. Went to 3 stores and no one could even find that I bought the dang thing. The last store I went to was where I bought the battery. The clerk told me that I would have to talk to the Manager, but he was not there. I told him that...
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Anonymous
Anonymous

I work in retail and even if I didn't I would save my receipt for any warranty on any item regardless of where it was boutght as that is what is usually required. I do not ex...

1.0
#1090800
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My mechanic has been working on my daughters 96 Monte Carlo. He has been at it for several weeks. We have also Googled up why this car will not start. It wouldn't start after it worked okay and we had it towed to my mechanic. Everybody says did it is in the ignition...
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Anonymous
Anonymous

Ignition tumblers ??

Anonymous
Anonymous

IF all this happened as you claim, why did you not call the police, and even more so if you hit him, why did he not call the police. I don't believe a word of this story. T...

2.4
#1090071
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I have witnessed abuse of employees and store manager by the general manager of the Berryville Ave, Winchester, Va store. A brand new store was verbally abused by this so called general manager. Instead of mentoring or teaching he uses abusive language and threats. It...
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3.5
#1089631
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Pissed customer doesn't even begin to express the way I feel about this company right now. If anyone out there is thinking about purchasing a AutoZone steering box you might want to go somewhere else. I rarely EVER get so upset and frustrated over auto parts...
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Anonymous
Anonymous

You chose the product and paid for it. You chose to go back and buy the exact same item again and again. How is this their fault? You had and have choices, why do you blame ot...

Floyds Knobs, Indiana
#1084781
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I went ..to work for them for regional trucking 2014. absolutely the worst trucking operation in corporate history. Trash trailers are junk. Traffic controllers from ***. pure chaos. You have to be a robot or machine to be bounced around on horrific in unsafe...
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#1081145
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