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im a red shirt at autozone and to those customers who think autozone treats you bad and rips you off, your not alone. They do it to the employees also!

And you know all those ANNOYING questions we ask you when your just trying to check out like "We have llucas on sale right now" and "Two flashlights for $5 now too" we dont want to ask you and bother you with tring to sell you extra stuff you didnt come in for!!!! Its called a "Check Out Challenge" and we must sell a ton a day like 12 or else we get yelled at all the time and hours get cut, ive also been threatened to be FIRED if i dont push more and sell them. The wittdtjr "what it takes to do the job right" stuff we HAVE to push on you like the greases by the register is the same way. Autozone doesnt eveluate their employees by performance or attendance or even how they treat their customers.

They evaluate us by how much of that stuff we sell. Its horrible. Im currently lookingn for a nother job because im NOT a sales person and im not getting comission! im just being harrassed and hounded everyday!

they do nothing but worry bout how many COC we sell! thats all autozone cares about! THEY DONT CARE ABOUT YOU THE CUSTOMERS OR US THE EMPLOYEES!!!!!!!!! THERE A HORRIBLE COMPANY!!!!!

i cant wait to see them go under!!!!!!!!!! AUTOZONE treats everybody like complete ***

Location: Atlanta, Georgia

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Guest

AutoZONE we know all our sucker , none of our parts are made in America Suckers

Menno Lpm

I was recently fired from AutoZone. I was a grey shirt, parts expert, loved my job and was Damned good at it.

My store manager was more interested in chasing the tail end of one of our red shirts then he was at running his store. Hated me because my boyfriend straight-armed him over 30 years ago in a football game. FRIENDS AND FAMILY!!! Event 2017-**** scanned the coupon for all customers that i helped during this event.

FRIENDS AND FAMILY!!! Event 2021 FIRED FOR MISUSE OF EMPLOYEE DISCOUNT!!! In my small town EVERYBODY is a friend or family, and during covid, we help each other out. I discounted almost $900 in a two day period.

My town isn't the wealthiest town, but there's a lot of loyalty. My customers were so happy and some even had tears in their eyes saying "screw the competition, AUTOZONE ROCKS!!" because they were ale to get their part at a discounted rate because of the event. I helped a lot of people get back to work after the horrible Covid19 pandemic.

I helped in the creation of many return customers, happy customers, and was fired for it. needless to say, O'reilly here I come!!!

Guest

Been a red shirt, done that, hated it.

Guest

Yes I agree we have red shirts at my store whom does not do their jobs they concentrate on impressing the gray shirts they do not care if others have to do their jobs they use the excuse my shoulder is hurting have on who she can not lift a battery and has the customer to take the battery off the shelf for her not a good idea those batteries weigh and average of 30lbs not everyone can take the battery off in a safe and relable way these red shirts also clock in early and leave late to get extra time and sometimes use WTL work through lunch to get extra time and at end of week they will cut hours from some one else and never explain why they do not care also they stand around especially on truck day on their phone they are waiting for commercial phone to ring to answer saying no one was there I am there store driver but they want to impress and will take orders and then not do as we are suppose to do it screws things up and the CSI has more to do to correct they call themselves a suoer red shirt wow never heard of that position so please tell them do their jobs not worry about the rest of us we do our jobs if we are not then fire us just feed up with these people stepping on others to get advancement at no cost.

Guest

I work for Auto Zone and I can attest that what this person said is true...might not be true at ALL stores but for the one I work at it is true. You have a legitimate "gripe" and you are told to handle it through the proper channels and most people attempt to do that YET it is amazing that if the person being complained against is a friend of the DM, SM or someone in HR the complainer is always seen out the door. Not right, not fair but that is the nature of the beast as I term it.

Guest

I'm a Grey Shirt and not once have we ever told the our Red Shirts to ever push an extra item we tell them that this is what's on sale and they take it upon their self's to either ask the customer if they would like to but that product or not ask. Me personally I will take the $159 dollar battery without selling the protectant versus forcing the customer to spend more money but we ask so that when the customer gets ho9me to do their DIY project on their vehicle the customer doesn't return later and wonder why they weren't asked the 1st time. Now as for you being threatened or yelled at for not pushing the products that is something I do not agree with and your manager is out of line for doing so, and that should be handled with the DM or HR.

Guest

I was a red shirt for a month now a grey shirt. We are not pressed to force sell anything to our customers.

That's on your managers at your store only, my store manager tells us we should but not forced. To better sell those items are best targeted at the customers getting stuff relative to the COC. Stop acting like a child an do your job. That's why they call it work.

We dont treat our customers like crap ever. But your not the only one dealing with these issues but others press on. Getting butt hurt gets you no where. Sorry but it's the truth.

We also ask alot of questions to get the right parts for the right job because we dont want to see customers back for the same problem. That's all I gotta say

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Guest

Please please

Dominiq Xpc

I was fired from az this year for not pushing the rewards card to all customer. I really believe it was because my age 60

Guest

All lies been sorry all false information this person just gave

Guest
reply icon Replying to comment of Guest-1768117

I work for Auto Zone and what the first commenter said is true. The management wants the front counter people to push everything they can on a customer.

You buy headlight bulbs they want that bulb grease pushed on you.

You buy a battery they want the felt washers and battery terminal grease pushed on you. Management, the gray shirts, get a bonus at the end of the year and the more their red shirts sell the bigger their bonus...

Guest
reply icon Replying to comment of Guest-1786020

I can confirm I was a gray shirt never received a bonus only store manager csm and dm do get a bonus

Guest
reply icon Replying to comment of Guest-1786020

Not all gray shirts bonus. Csm, SM and above.

I'm assistant manager. Have been for more than 5 years and have never gotten a bonus

Guest
reply icon Replying to comment of Guest-1786020

I've been a grey shirt for years and haven't seen a bonus. Store managers get bonuses not all the Grey shirts.

Guest
reply icon Replying to comment of Guest-1768117

Couldnโ€™t agree more with this post if you contact hr about a manager or how a dm treats you they say they donโ€™t condone retaliation in the work place but not more then a week later you will get fired and it is coc and wittdtjr based

Guest

No comment at this time...doing discovery right now.

Guest

We've been told to ring up the wit (ex. Brake grease) without even mentioning it to the customer.

Quote the additional cost as part of the brakes and just ring it up and stick it in the box.

Don't "offer it" just sell it. Pretty shady.

Guest
reply icon Replying to comment of Guest-1745370

I am a former Parts Sales Manager. This is the standard operating procedure for Store and District Managers. As it is said, it's easier to beg forgiveness than to ask for permission of the customer.

Guest

If you are so unhappy with your job, then maybe you should seek employment somewhere else. However, any job in retail will have the same deals.

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