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2.2 Based on 131 reviews
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  • Customers like
    • Clean store 8
    • Location 5
    • Prices 3
  • Customers don't like
    • Service 12
    • Defective parts and warranty 7
    • Warranty 6
  • From mobile
  • Autozone
  • May 15
  • #848451

Hi, ..i been at the Ozark Auto Zone accross Lowes store ..i always find store managers very friendly and helpfull and i apriciate that , ...but my complain is that 2 people so far seems acting unfriendly to customers and that has to change !!! ..and i do want to Thank the knoledgeble and Friendly managers for their Great Customer Service and they treat you with respect . Thank You Add comment

I stopped in the DuBois, PA store on Liberty Boulevard on May 7th around 1000 to get some prices on ball joints for my F250. I walked in and heard the door chime go off, and could hear people in the back, but I saw no one in the store. I figured they would come out and help me so I waited at the counter. I heard 2 people laughing behind the wall and said hello to try to get some help, but they just got quiet. I waited for a minute before another... Read more

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  • From mobile
  • Autozone
  • May 09
  • #844623

fomer worker 3 years all autozone hires are criminals , drug addicts, and gross pigs, thats why i got out and never went back Add comment

  • From mobile
  • Autozone
  • May 05
  • #842306

I had my second ignoring from autozone workers and the last. One stated "she needed to eat her morning snack" rather than perform customer service. This is the store in Leonardtown, Maryland. I will never enter an autozone ever again. Add comment

  • From mobile
  • Autozone
  • May 05
  • #841894

Autozoner David able at store 4648 barbersville WV Kicked a store employ Roger white two separate Times when roger complained to Jeff Allen the Store manager roger was fired he's 55 years old David able was 20 something . Shameful Behavior Add comment

i recently had my ball joints replaced. the lower passenger ball joint attaching nut failed while driving straight down the road at 45 mph causing me to blow a tire bend a control arm tear a crack into the frame and possibly bent the frame. all of this while barely missing a power pole. i took pictures of everything. they gave me a replacement ball joint and i got another one from another competitors store. upon comparison the ball joint its... Read more

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I went to an Autozone because the battery light on car stayed lighted up even as I was driving and I suspected that this was not normal. The guys at the Autozone location suggested that I needed a new battery and proceeded to install it for me after I paid $150 in the store. I'm monitoring on the side of the car as they were doing the work, and it looks like they dropped something. I asked them, and they told me a component fell. Yet the guy... Read more

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Came in to get a check engine light read. One associate was outside visiting with friends. The only other associate was inside. When I asked for help, I was told I had to wait for the one outside to come back in. I replied that he was just talking to friends and was told that it didn't matter what he was doing, I still had to wait. I waited 30 mins then just left and went to O'Rielys. Will NEVER go back to auto zone. Nor will any of my friends... Read more

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To whom it may concern: I am writing this as calmly as I can right now because I am furious with the lack of respect and courtesy this company has had towards its customers. Last Monday, April 18, I took my car to a technical high school shop (EC Goodwin in New Britain, CT) to have it repaired. While they did not inform us that we had to pick up parts, we nonetheless went to your Autozone store in New Britain, CT on Washington St, spending about... Read more

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I bought a Duralast Gold Battery on 02/02/2016 and mailed out the rebate form for $20 gift card on 02/16/2016. On 02/29/16, I received an email from AutoZone Rebates Customer Service Team said that they were in processing with my rebate request and Please allow 4-6 weeks from receipt of your rebate. Until today 4/20/2016, I did not hear from them neither by email, mail or phone. I telephoned them for the status this afternoon. they told me that... Read more

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