AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 208+9 mobile complaints
  • $160K claimed losses
  • $751 average
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Autozone on Hawkins ave in ohio is worst *** store

  • Jul 21
  • Service Centers and Customer Services
  • Undelivered Parts

Ordered my parts a week ago, checked status and is still being processed. I called AutoZone customer service and they called their vendor and they did not have the parts to ship and they still took my money and led me to believe I was getting my parts. *** Autozone for supporting a system that allows this activity. Im pissed and will never shop AutoZone again unless im compensated for my time... Read more

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Auto Zone Needs To Join Retail Me Not Discount Program. I Save Way More Money With Advance Auto Parts By Using There RetailMeNot Discount Program.....

  • Jul 18
  • Service Centers and Customer Services
  • Wrong Battery
  • 3

My husband and i have been loyal customers of the autozone in Nicholasville ky for many years. We purchased two batteries one for our avalanche and one for my Chrysler 300. We were also told that they couldnt find the purchase in the system. Made us so mad the gel battery costs over $200. And my duralast gold costs $169.99. That is a lot of money just to let this go. Especially since we have... Read more

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I'm standing in AutoZone right now with the same problem. Duralast Gold two years old, can't find me in the system. Soo pissed that i found this website. I will call AutoZone Corporate and Duralast and inform them that i will open a Facebook page dedicated to my disappointment. The information on the battery clearly states that the battery was built and bought less Than 3 years ago. They should...

  • Jul 15
  • Service Centers and Customer Services
  • Autozone Gift Card
  • 3

I ordered brake rotors from autozone and spent over $200.00 dollars on parts and I was suppose to receive a gift card in 4-6 weeks . At 6 weeks I sent them an email asking where is my gift card the emailed me back saying it takes 4-6 weeks.After 7 weeks I sent them the order no. and date of order and they said sorry we will look in to it .After 8 weeks they say we are looking in to it , and now... Read more

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Got brake master cylinder twice and bleeder not the right size spent 30 dollars in gas will never go back

  • Jul 08
  • Equipment
  • Houston, Texas
  • Wrong Prices
  • 2
  • 13

I've been shopping at Autozone for over a year now, and probably go there at least twice a month. I'm not sure why people are complaining so much. My first purchase was a new battery for my Jeep. Came in, switched it out after they verified that it was dead (didn't want to sell me an unneeded battery), and gave me my warranty. I've done all of my oil changes since with stuff bought there, bought... Read more

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  • Jul 07
  • Service Centers and Customer Services
  • Midwest City, Oklahoma
  • Reconditioned Alternator
  • 15

Bought one of AutoZone's "reconditioned" alternators. Got it installed, and wouldn't you know, it was bad right out of the box!!! So I did a bunch of reading only to find out that they aren't TRULY reconditioned. Instead, they just take them apart and replace what's bad in them and leave everything else. Nice! Not! So after reading all about them I took mine back and got a refund. Then I went to... Read more

Was this review helpful? 1 2

My husband has shopped at Autozone for years. He chooses this company over any other.We had a breakdown on July 4th near Baytown and had to return from Beaumont the next day for a fuel pump.The closest store with the part was on Sheldon rd in Channelview tx there was a sign in the window saying they open at 7:30 We arrived at the store at 7:40 but it was closed I called the district regional and...

 
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