AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 294+19 mobile complaints
  • $180K claimed losses
  • $569 average
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  • 1 day ago
  • Service Centers and Customer Services
  • Deltona, Florida
  • Parts
  • 13

Went to a Autozone in Deltona, Fl a couple times one week for parts. Every time i was there, I would see a guy there with piercings all over his face and pink nail polish on his nails. He did not look approachable at all. Even when he did help us he immediately would have another employee assist us when they were walking by him. He really had a demeanor of not wanting to help us. My brother... Read more

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  • From mobile
  • AutoZone
  • Oct 24
  • by anonymous
  • #549983

Were waiting on my wife to come out the Garner Ferry store in Columbia S.C Wed, she was taking so lonh I got out the car went into the store only to hear the worker Demetrius trying to come on to here I said a few words to him an than ask gor management he said no one was there she never got the help she needed we left I did not appreciate that customer service at all. Add comment

     

  • Oct 23
  • Ex Employees
  • Orlando, Florida
  • Working Experience
  • 24

I too was a aurozoner and agree. No pay or "room to grow" like they say. I was pretty much forced out because evaluations coming up and there is about 5-6 store managers at my local meaning scraps would be lucky. Also the mgmt was terrible at scheduling, norm is Ties for following week but on many occasions Friday or Sat was when it was posted. I'd call in and find that I had no hours the whole... Read more

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  • From mobile
  • AutoZone
  • Oct 21
  • by anonymous
  • #549066

Workers seemed bothered!!! Auto zone is the store that you will need customer service, but why even ask for help when it seems like your bothering employees. Helpful, but rude, dull, and never smiling . Add comment

     

  • Oct 21
  • Ex Employees
  • Morrow, Ohio
  • Employee Position
  • 21

I used to work fir AutoZone now i am So upset with grand rapids, MI district manager, and payroll department. First off I have been a store manager for over 4 years with one of my previous employers. I was promised a store manager position at Autozone after a year. Then they asked me to run the commercial department. My district manager said “if you grow this department, I will get you your store... Read more

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  • Oct 19
  • Auto Financing
  • Paterson, New Jersey
  • Refund Money Steal
  • 18

autozone STOLE MY MONEY! i had a refund card and the funds suddenly vanished after a certain period of time. i was never notified of a time limit when they offered me that card. evil corporate thieves. the salesman was on-my-side but that didn't help. I'M NEVER SHOPPING AT AUTOZONE AGAIN. autozone STOLE MY MONEY! i had a refund card and the funds suddenly vanished after a certain... Read more

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  • Oct 13
  • Service Centers and Customer Services
  • Wilhoit, Arizona
  • Chevrolet 350 Ci
  • 44

Purchased 350 CI motor through Auto Zone, headed out to job in State Line PN. only to have rear main seal go out pouring oil out rear of motor. Have been renting a space in RV Park for 4 months trying to get motor repaired... Sure Fire (rebuilding company) requires that I use a licensed shop to repair motor; contacted Chevrolet dealership to remove and replace motor without seal replacement or... Read more

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  • Sep 30
  • Ex Employees
  • Seattle, Washington
  • Working Environment

I was hired in 11, told I would promoted to mgmt after HUB build, 1st lie. After HUB mgmt tried to demote all FT to PT and not offer benefits promised. Raise questions about safety and missing wages, they push you out of sight and literally tell you to talk to no one. If you do you job right, they force transfer to another store with a longer drive. They continue to do this until you quit... Read more

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  • Sep 29
  • Service Centers and Customer Services
  • Ignorant Sales Person
  • 48

Went to Autozone in Weaverville, NC to purchase several parts. When inside several people were in line behind one salesperson with 2 others scampering around in the back aisles. I got in another line waiting for another salesperson to finish and open up. One salesperson said he would help me in a minute. Meanwhile other customers came in and got in line. When finished, the original salesperson... Read more

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  • Sep 27
  • Service Centers and Customer Services
  • Brake Pads
  • 86

I purchased a set of front rotors (2 year warranty) and brake pads (lifetime warranty)for a vehicle of mine 4 months ago. Today I noticed an issue when applying the brakes and assumed I had a bad rotor. I later confirmed I had a bad rotor upon inspection. I returned to the autozone were I originally purchased them and the staff advised me that I'd receive a refund upon returning the defective... Read more

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