AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 292+17 mobile complaints
  • $180K claimed losses
  • $576 average
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  • 3 hours ago
  • Service Centers and Customer Services
  • Morrow, Ohio
  • 2

I used to work fir AutoZone now i am So upset with grand rapids, MI district manager, and payroll department. First off I have been a store manager for over 4 years with one of my previous employers. I was promised a store manager position at Autozone after a year. Then they asked me to run the commercial department. My district manager said “if you grow this department, I will get you your store... Read more

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  • 2 days ago
  • Auto Financing
  • Paterson, New Jersey
  • Refund Money Steal
  • 6

autozone STOLE MY MONEY! i had a refund card and the funds suddenly vanished after a certain period of time. i was never notified of a time limit when they offered me that card. evil corporate thieves. the salesman was on-my-side but that didn't help. I'M NEVER SHOPPING AT AUTOZONE AGAIN. autozone STOLE MY MONEY! i had a refund card and the funds suddenly vanished after a certain... Read more

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  • Oct 13
  • Service Centers and Customer Services
  • Wilhoit, Arizona
  • Chevrolet 350 Ci
  • 30

Purchased 350 CI motor through Auto Zone, headed out to job in State Line PN. only to have rear main seal go out pouring oil out rear of motor. Have been renting a space in RV Park for 4 months trying to get motor repaired... Sure Fire (rebuilding company) requires that I use a licensed shop to repair motor; contacted Chevrolet dealership to remove and replace motor without seal replacement or... Read more

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  • Sep 30
  • Ex Employees
  • Seattle, Washington
  • Working Environment

I was hired in 11, told I would promoted to mgmt after HUB build, 1st lie. After HUB mgmt tried to demote all FT to PT and not offer benefits promised. Raise questions about safety and missing wages, they push you out of sight and literally tell you to talk to no one. If you do you job right, they force transfer to another store with a longer drive. They continue to do this until you quit... Read more

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  • Sep 29
  • Service Centers and Customer Services
  • Ignorant Sales Person
  • 42

Went to Autozone in Weaverville, NC to purchase several parts. When inside several people were in line behind one salesperson with 2 others scampering around in the back aisles. I got in another line waiting for another salesperson to finish and open up. One salesperson said he would help me in a minute. Meanwhile other customers came in and got in line. When finished, the original salesperson... Read more

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  • Sep 27
  • Service Centers and Customer Services
  • Brake Pads
  • 68

I purchased a set of front rotors (2 year warranty) and brake pads (lifetime warranty)for a vehicle of mine 4 months ago. Today I noticed an issue when applying the brakes and assumed I had a bad rotor. I later confirmed I had a bad rotor upon inspection. I returned to the autozone were I originally purchased them and the staff advised me that I'd receive a refund upon returning the defective... Read more

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  • Sep 25
  • Ex Employees
  • Employee Training
  • 16

I find it very strange that not one employee has complained about the lack of breaks and receiving no training. I have worked 9 hours in one day and not gotten a single break. I received no training and the manager did not want anyone to help me. If she caught someone helping me, she would become their enemy. After the first two weeks, my hours were cut to 8 hours a week. This woman did... Read more

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  • From mobile
  • AutoZone
  • Sep 25
  • by anonymous
  • #538370

I was told they would price match and then the manager changed his mind and didn't want to do it. He was very disrespectful and treated us horribly. We left and got the price we wanted plus an additional 5% discount at another auto parts store. Never going back Add comment

     

  • Sep 23
  • Service Centers and Customer Services
  • Other Product
  • 35

You need to be smarter than a rock is all. First - You must go online and link your telephone to the account on your own - they don't usually do that for you. Then you can accumulate rewards without having the card on you. Second - You MUST have your card to redeem the rewards. The telephone link will NOT work for that. Otherwise, anyone who knew you had an account & knew your phone # could... Read more

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  • Sep 22
  • Service Centers and Customer Services
  • Lorain, Ohio
  • Engine Check
  • 52

i just went to check my engin light and see what's the problem and this *** ( mike ) asked me how can i help you . i told him i need to check my engin light he looked at me and turned him self and he told me ( i don't feel like it ) . i thught he was joken but i told him why you don't feel like it ? he said : i'm having a bad day and i don't feel good soo i told if you don't feel good go home and... Read more

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