2.7
  • Prices2 votes
  • Clean store1 votes
  • Bad1 votes
  • Service5 votes
  • Price1 votes
  • Warranty1 votes
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  • 1 day ago
  • Equipment
  • Milton, Ontario
  • Vehicle Batteries
  • 8
  • REVIEW RATING 5/5

The experiences here seem all to have a common thread, that Autozone can't find their warranty information. I believe they go by phone number and if you changed your number and forgot what it was then they won't be able to find it. I suggest you simple place the receipt in the glovebox with your owner's manual etc. and then there is no chance for issues. I have never had one but did it as a... Read more

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  • Dec 13
  • Service Centers and Customer Services
  • Draper, Utah
  • Engine Light Check
  • 26
  • REVIEW RATING 4/5

Draper, Utah. My engine light came on. Took it to Autozone. They plugged in their code reader & got a "air filtration" message. Bought an air filter, installed it & went back to Autozone. I asked for the code reader to clear the engine light. Some new, low knowledge girl told me they no longer clear codes. I asked to borrow it for a minute & she refused. Said I had to take it to the... Read more

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  • Dec 12
  • Online Shopping
  • Merrillville, Indiana
  • 10
  • REVIEW RATING 3/5

You would expect a company as large as Autozone to provide decent customer service. Their online ads & promises for free shipping are totally misleading. They provide no communication as to when you will receive the parts and can offer no reasoning as to why the parts are delayed. Steer clear of Autozone Online. Local Autozone Store in Indiana is somewhat helpful, however some of their... Read more

Was this review helpful? 0 0

My comment is not to complain but to say that George from slover n sierra store in Fontana,CA in the pouring rain on my car put new wiper blades,on for me I held,an umbrella,over him n he did the job great.  I hope he is commended for this,,being female n needing these items I have trouble doing them. Thank you n merry Christmas,,2014 Add comment

  • Dec 07
  • Service Centers and Customer Services
  • Houston, Texas
  • Positive Experience
  • 2
  • 2
  • 41
  • REVIEW RATING 3/5

I am a manager at auto zone and putting our customers 1st is our top priority! Selling wittdtjr items is to help our customers have the things they need to do the job right... We push those things so they do. Check out challenge is to offer sales specials to our customers at great prices. No one gets yelled at or hounded, we push these things to convenient our customers with right parts and... Read more

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  • Dec 04
  • Service Centers and Customer Services
  • Los Angeles, California
  • Transmission
  • 41
  • REVIEW RATING 5/5

Awful customer service, neither the manager nor the employee were able to help me on getting the right transmission fluid for my toyota. Read more

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  • Nov 29
  • Service Centers and Customer Services
  • Cottonwood, California
  • Battery Testing
  • 2
  • 2
  • 61
  • REVIEW RATING 4/5

Watch out who you get advice from,called into the Lake Blvd. store and talked to Eric (A Manager) and asked if they do battery and alternator tests.He informed me I could do my own tests, by pulling the neg.battery cable off while it was running,if it stayed running the alt. was good and the battery was bad and vice-versa.*** me took his advice after he assured me he was a mechanic.The car died... Read more

Was this review helpful? 4 0

Resolved

  • Nov 28
  • Equipment
  • Centereach, New York
  • Duralast Batteries
  • 5
  • 5
  • 46
  • REVIEW RATING 5/5

I purchased two duralast batteries for a power wheelchair at Autozone. They were working fine. I tried to charge the chair yesterday and the batteries would not take a charge at all. I brought the batteries back to Autozone. I did not save the receipt but they were able to look the purchase up on their computer with my bank card. There was only a 3 month warranty which was up less than two... Read more

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  • Nov 28
  • Service Centers and Customer Services
  • Colleyville, Texas
  • Break Lubricant
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I have a complaint by the AutoZone I'll put Josie Lane in farmers branch in Dallas Texas event to the store for five times where the store manager always over give me the wrong parts I have an affinity give me for it but infinity baby give me the wrong parts of overcharging so then I don't know if he increases sales but I'm always up to bring them back in to try to return themI seem to never have... Read more

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