Autozone Complaints and Reviews

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Autozone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 304+21 mobile complaints
  • $180K claimed losses
  • $556 average
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  • Nov 23
  • Service Centers and Customer Services
  • Heber City, Utah
  • Staff
  • 1
  • 1
  • 29

Another customer was purchasing brake pads in front of me. The AZ employee told him the grease in the box was to put on the brake pads so they didn't stick to the rotor when they got hot.....OMG, really, and yes, I spoke up and corrected him but this guy was the manager...wow! Had I not spoken up who knows how many people have been told this "scary, dangerous" information? I can only hope no... Read more

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  • Nov 23
  • Service Centers and Customer Services
  • Blythe, California
  • 350 Ci Engine
  • 3
  • 3
  • 19
1 of 2

I am a disabled vet. that was on my way to a new job, a chance to get my life back when I had a motor burn up. Utilized money in my savings to purchase Sure Fire rebuilt motor replaced motor mounts, u-joints, etc. expecting this to be an investment in my future; expecting several years of untroubled service. Within 157 miles rear main seal ruptured pouring oil everywhere... This happened 5 months... Read more

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  • Nov 23
  • Equipment
  • Monticello, Arkansas
  • Battery Warranty
  • 18

Auto Zone battery warranty scam, rip-off. My wife purchased a high amp battery (800-1000 amp) with 3 year free replacement and it went bad in 11 months. It was replaced with a lesser battery (650-800 amp) and were told this was a better battery and that it cost more than our original purchase so we should be happy. My wife called the store and the manager hung up on her, I called back and he hung... Read more

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  • Nov 20
  • Service Centers and Customer Services
  • Mooresville, North Carolina
  • 1
  • 1
  • 17

Reading your comment about AutoZone and how Corporate runs is kinda comical. One, please proof read (check spelling) before posting a comment. No one will take you seriously if you spell raises with a "z". YOUR job is to ensure that you are SELLING the complete job. THAT includes the little packets of grease/sealer, and anything else that the customer would need for their job. THAT is what an... Read more

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  • Nov 19
  • Service Centers and Customer Services
  • Beloit, Wisconsin
  • Alternator Replacement
  • 1
  • 1
  • 13

Going on to alternator number 4!!!!!! For me it's been both autozone and advanced. Sick of it beyond belief! My replacements have within the span of a year. I've been told by mechanics that autozone and advanced electronics are junk. Well I'm going try an import shop next. It's the time and money that I'm wasting that really ticks me off. I drive a 1990 volvo 240 do and it's the ideal car for... Read more

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  • From mobile
  • Autozone
  • Nov 19
  • by anonymous
  • #559706

Two locations in St. Louis, S. Kingshighway and Telegraph Rd. All employees I talked to were soooo rude!!!! !Im going elsewhere. Add comment

     

  • Nov 18
  • Service Centers and Customer Services
  • Lakemont, Georgia
  • Transmission
  • 1
  • 1
  • 6

They sold me wrong transmission filter and now my transmission is messed up what are we going to do about this I've bought over $50.00 worth of transmission fluid.Do I need to contact my Attorney or are we going to work this out;( Read more

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  • Nov 17
  • Advertisements and Cons
  • Brooklyn, New York
  • Engine Light
  • 3
  • 3
  • 33

Today at autozone i ask for assistance with my automobile because the engine light was telling something was wrong. So i asked for assistance, and was given the most arrogant attitude for asking, and was also told no. So why advertise this help, if you can't get it? To make matters worst, the manager was right there, and had nothing to say as if he was afraid. The arrogance was definitely not... Read more

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  • From mobile
  • Autozone
  • Nov 14
  • by anonymous
  • #557825

I am so disgusted by the bad treatment I received today at Auto Zone 455 Los Angeles Avenue in Moorpark , CA from Manager ( ( RONNIE D ) ) has no education or respect for treating the customer , and I have been a customer of many years of .... this store is an embarrassment to the corporation Auto Zone remember ((( Ronnie D ))) you are a verguenza Add comment

     

  • Nov 14
  • Service Centers and Customer Services
  • Edgewater, New Jersey
  • Auto Parts
  • 1
  • 1
  • 21

I was very dissatisfied with my experience at autozone, save for the employee who actually helped install my car part in the parking lot. However, one of the managers who was ringing me out, included 2 smaller parts "necessary" for the installment. While the parts were rather inexpensive, the fact that I was told they weren't needed, after I left the store, makes me very unlikely to return. After... Read more

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