2.6
  • Prices2 votes
  • Clean store1 votes
  • Location1 votes
  • Service5 votes
  • Warranty2 votes
  • Defective parts2 votes
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  • 8 minutes ago
  • Service Centers and Customer Services
  • Pensacola, Florida
  • Defective Battery
  • 1

Purchased a new Duralast Gold battery on October 13, 2014, for a total price of $139.73 with a five year warranty. They wouldn't install it since the 2004 Intrepid it was going into does have a pain-in-the-*** set up for the battery compartment. That wasn't really a big deal. But, on January 23, 2015, the car refused to crank the starter. Still had battery power (I thought) as everything else... Read more

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  • From mobile
  • Autozone
  • Jan 24
  • by anonymous
  • #586202

i needed a battery and an install. the gal and older gentleman were able to install the battery. thanks again for your great customer service. the store was in benton harbor on 139. str trans. number. 861514 store 2104 Add comment

  • Jan 22
  • Service Centers and Customer Services
  • Houston, Texas
  • Auto Part
  • 22
  • REVIEW RATING 4/5

Called the store in missouri city texas on texas parkway and the young guy answers I tell him the part I need which is,a headlight after he tells,me that they do in fact have that part I ask if someone there could please put it on for me he then says well its raining I said of course I wouldn't expect you to put it on in the rain I said when it stops,and he says it depends and I asked on what he... Read more

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  • From mobile
  • Autozone
  • Jan 14
  • by anonymous
  • #582526

My name is dell. I've purchase parts from auto zone for yrs never had any problems until i came to the store at 4003 w mlk blvd/ western los angeles they wont let u use the bathroom and they did not give me a point on my card after i spent $ 20.69 cents the mgr name mario g Add comment

  • Jan 13
  • Service Centers and Customer Services
  • Reedley, California
  • Brakes
  • 27
  • REVIEW RATING 4/5

Diniba California its just a mess!!! Wrong parts Log n lines guys who are managers dont even know the right parts!!! I got the wrong brakes and rotors I called the manager which she put me in hold and never answer back!! I called her again asking for the number to complain with the district manager or someone above her SHE TELLS ME SHE CANT FIND THEIR NUMBERS! !!! I had worked with kragens and I... Read more

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  • Jan 05
  • Service Centers and Customer Services
  • Colorado Springs, Colorado
  • Fuel Pump
  • 32
  • REVIEW RATING 4/5

In my opinion, Autozone.com DOES NOT GO THE EXTRA MILE, it does not even come close to the starting line. Just a bunch of arrogant employees, that claim that they do not have the power to solve problems. To give you an idea how bad this company is, even after politely calling the CEO's office, over 3 hours ago, and being told that I would hear back quickly, well it's over 3 hours! I started to... Read more

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  • Jan 05
  • Service Centers and Customer Services
  • Bellevue, Washington
  • Company Policy
  • 1
  • 1
  • 68
  • REVIEW RATING 5/5

Hi I am here to "advise (or) ask" Auto Zone why they permit homeless people to sleep in or around their dumpsters at store # 1051 at 1200 S.W. 12 ST. "In Miami" Store Ph. # (305) 644 1570 Manager "Edgar Santiago" District Managet Carlos Munoz. I know as a valued customer as you would call me I will never get an answer to my question or complaint! Does Auto Zone know that these are local "Drug... Read more

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  • Jan 02
  • Employees and Ex-employees
  • Detroit, Michigan
  • Working Experience
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

Some of you people are insensitive... "At least you have a job." This person isn't complaining about HAVING A JOB and/or HAVING TO WORK. They're complaining about the unfair treatment experienced at AutoZone (a.k.a AZ). I understand that many people don't even have a job to provide for their families, and that it may suck to see someone who has a way to provide (barely, if at all) for their... Read more

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  • From mobile
  • Autozone
  • Dec 29, 2014
  • by anonymous
  • #575908

Got a power steering pump from Auto Zone installed it on my car just to find out that is not working . What kind of store sells junk parts to its costumers for $140 had to take it back to the them but they will not give me my money back they can only exchange it , so I got the second pump that stoped working about a week later Add comment

  • Dec 28, 2014
  • Service Centers and Customer Services
  • Shreveport, Louisiana
  • Lawsuit
  • 63
  • REVIEW RATING 4/5

Hello, everyone I would like to thank you for your comments and opinions... After all this time, hooking up with local TV station (call for action news), contacting an attorney, Auto Zone Headquarters finally settled out of court for $5000.00. I feel like I sold out for that amount but, it was not about the money it was about the principal... My advice to anyone that has been screwed by "big... Read more

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