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  • Customers like
    • Clean store5
    • Location3
    • Prices2
  • Customers don't like
    • Service12
    • Warranty6
    • Defective parts and warranty5

  • 14 hours ago
  • Service Centers and Customer Services
  • Severna Park, Maryland
  • 1
  • 1
  • 2

The only dude who works full time at my local auto parts store (which is sadly autozone) is this guy name Brett who should quite frankly, be fired yesterday. Not only does he have no knowledge of what the *** he's doing, but he won't even admit it! Matter of fact, he'll waste your time naming a bunch of bull items just to end up saying "we for actually have it in stock". I'm not basing this off... Read more

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  • Sep 01
  • Service Centers and Customer Services
  • Elk Grove, California
  • Auto Parts
  • 11
  • REVIEW RATING 4/5

Most of these posts are correct. I worked for a company that was purchased by Autozone and after 17yrs, they fired me. Their reasons were "loss of confidence" and in my termination papers they portrayed me as having been in an entry level position my whole career with them. I started as a repair data processor when I was hired and was writing scripts and java code, defining business requirements,... Read more

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  • Aug 25
  • Service Centers and Customer Services
  • Clarksville, Tennessee
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

I completely understand both sides. By the way I am a PSM. I hate to try to sell the witt or the COC and so forth but its necessary for the benefit of the customer, but all you can do is ask. 2 out of 10 is better than 0 out of 10. Witt's are harder to sale because most customers know what they want, But not what they need, Most customer that come to autozone are totally clueless want to be ASE... Read more

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  • Aug 24
  • Service Centers and Customer Services
  • Sacramento, California
  • 29
  • REVIEW RATING 4/5

I went into the auto zone in south Sacramento fruitridge/Stockton blvd and asked for some transmission fluid for my 1992 ford explorer. The gentleman looked it up on screen and grabbed the product...followed me out of the store where my truck was and proceeded putting it in my truck he told me to turn my steering wheel and I quickly stopped him and said I didn't need power steering fluid I need... Read more

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  • Aug 22
  • Equipment
  • Huber Heights, Ohio
  • 10
  • REVIEW RATING 3/5

You think u have WON! Sorry bout your luck. Ive keep all the emails where I was told to go too the free site , my pictures were never put up because you my sir woud not nor would ANYONE AT youe place of ripoff tell me how to upload or where it was on you *** poor site. You run your bussines like a little girl and I might add have little girls working for you. No where on your site will you find... Read more

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  • Aug 20
  • Service Centers and Customer Services
  • Indianapolis, Indiana
  • 16
  • REVIEW RATING 4/5

Some piece of drek (looks as though he is from India, Iran, or somewhere in that region, spoke with an accent, very easy to understand he spoke perfect English, enough to make his anti Semitic comments about Jews.). Drek is a person with thick dark hair (in English) Located @ country clue rd and Rockville road, in Indianapolis Indiana. and he isn't black. My opinion? This is my country, I am... Read more

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  • From mobile
  • Autozone
  • Aug 20
  • by anonymous
  • #685963

I walked into AutoZone to buy part I asked the customer for help and supposedly he didn't know then I asked him if he knew where the part was at he said in the back somewhere I went to go look but couldn't find it I walk to the front a and he was EAting a box of pizza in the front counter while they were three customer waiting to get cashed out Add comment

  • Aug 19
  • Advertisements and Cons
  • Salt Lake City, Utah
  • Engine
  • 17
  • REVIEW RATING 4/5

if you make a larger then twenty dollar purchase you still only receive a single point towards twenty dollars i spent thirty five hundred and still only a point. and when i try to add receipt on line it wont except. ten thousand last year not gonna see another dime from me!!! the employees are rude and cannot tell you about anything in store except whats on the screen in front of them. you would... Read more

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  • From mobile
  • Autozone
  • Aug 19
  • by anonymous
  • #685303

Just watched the news 3 about Autozone making a small mom and pop in Prescott using the zone word in their logo. That's ***! I'm never shopping at an autozone again. Add comment

  • From mobile
  • Autozone
  • Aug 17
  • by anonymous
  • #684104

Online prices approximately double that of partsgeek. Trying to order from the website really sucks. Make you submit the information several times. Not willing use the phone app because it requests too many permissions that are not needed. I've done this review after shopping for an EGR valve, oxygen sensor and rear brake cylinders. Needless to say I did not use Auto Zone for my purchases. Add comment

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