AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 211+11 mobile complaints
  • $160K claimed losses
  • $734 average
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  • From mobile
  • AutoZone
  • 1 hour ago
  • by anonymous
  • #516887

I have a DUralast gold battery purchased around a yr and a half ago I gruff returning it to AutoZone fact find battery info in system offered me 13% discount on a battery that is well over 100 bucks I have been transfered from one number to another I had great relationship with AutoZone in galt CaLifornia I moved to twin falls Idaho and have had numerous problems they told me my Altonator was bad... Add comment

  • From mobile
  • AutoZone
  • 2 days ago
  • by anonymous
  • #515723

After reading most of these comments, I would just like to say that as an autozone employee I feel some issues are being overlooked. Yes, upselling is part of any retail job. However, autozone is a retail company NOT an auto body shop. Both the customers and the management expect you to be able to go above and beyond in both your mechanic skills and auto body knowledge. I would like to remind... Add comment

  • Jul 26
  • Ex Employees
  • Connersville, Indiana
  • Retirment
  • 25

I worked for the Auto Zone more then 15 years. I was vested in the company. I turned 64 years old developed Medical Problems. So I retire from the Auto Zone Company. . They promised. me a retirement Pension. $4.37 a month. . Yes four dollars and thirty seven cents. After waiting more then 10 weeks and on the third phone call to them . They said you never worked enough hours from the year... Read more

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  • Jul 25
  • Service Centers and Customer Services
  • Order Service
  • 7

Ordered an item that was supposed to be in stock. I then verified that the item was available via the on-line chat. About 7 days later, After hearing absolutely nothing from autozone for about a week I contacted them, again via the on-line chat. They told me that the item was being processed. About 10 days after the order I received a cancelled email that the item was not in stock and could... Read more

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  • Jul 25
  • Equipment
  • Cabin Filter
  • 12

The store in Henrietta NY is poorly run. They interrupt me during a purchase to answer the phone because the phone has priority over the physical customer. However, when I try to call they don't pick up. I went there for a cabin filter that they had in stock, but misquoted because it wasn't in stock when I got there. I tried to get a price for Mobil 1 oil and they said "quarts only $4.99 each". I... Read more

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  • From mobile
  • AutoZone
  • Jul 24
  • by anonymous
  • #514117

Autozone on Hawkins ave in ohio is worst *** store Add comment

  • Jul 21
  • Service Centers and Customer Services
  • Undelivered Parts
  • 3

Ordered my parts a week ago, checked status and is still being processed. I called AutoZone customer service and they called their vendor and they did not have the parts to ship and they still took my money and led me to believe I was getting my parts. *** Autozone for supporting a system that allows this activity. Im pissed and will never shop AutoZone again unless im compensated for my time... Read more

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  • From mobile
  • AutoZone
  • Jul 19
  • by anonymous
  • #512192

Auto Zone Needs To Join Retail Me Not Discount Program. I Save Way More Money With Advance Auto Parts By Using There RetailMeNot Discount Program..... Add comment

  • Jul 18
  • Service Centers and Customer Services
  • Wrong Battery
  • 12

My husband and i have been loyal customers of the autozone in Nicholasville ky for many years. We purchased two batteries one for our avalanche and one for my Chrysler 300. We were also told that they couldnt find the purchase in the system. Made us so mad the gel battery costs over $200. And my duralast gold costs $169.99. That is a lot of money just to let this go. Especially since we have... Read more

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  • From mobile
  • AutoZone
  • Jul 16
  • by anonymous
  • #511240

I'm standing in AutoZone right now with the same problem. Duralast Gold two years old, can't find me in the system. Soo pissed that i found this website. I will call AutoZone Corporate and Duralast and inform them that i will open a Facebook page dedicated to my disappointment. The information on the battery clearly states that the battery was built and bought less Than 3 years ago. They should... Add comment

 
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