AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 228+16 mobile complaints
  • $160K claimed losses
  • $676 average
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  • 1 day ago
  • Service Centers and Customer Services
  • 5

I am a former employee of autozone. I worked there for the last 5years. They are built on belitteling and disrespecting theire employees. They care about the sell and out the door you go. Please boycot. They need a union to protect jobs and families.Im now happy they put me in a position to make me leave. Thank you autozone.Bad management that makes jokes about cuban poeple. I see alot of folks... Read more

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  • From mobile
  • AutoZone
  • Sep 16
  • by anonymous
  • #534955

Bought a u joint for my dodge 2500. 9 days later it failed causing the drive shaft to drop and hit the pavement at 60mph destroying the yoke called the manager at my local store he says they will replace the u joint but not the drive shaft or the drive shaft yoke. I will not do business with AutoZone again. Add comment

     

  • Sep 12
  • Service Centers and Customer Services
  • Orange City, Florida
  • Faulty Battery
  • 24

live in Orange City Florida bought a battery at autozone about 2&a half weeks ago the battery was weak to begin with I tried to get a new battery today the 12th of September the manager by the name of Daniel tell me to come on over if you give me a new battery my wife drove over there and that was disrespectful to her we have company and get throw my credit card company I will let them know... Read more

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  • From mobile
  • AutoZone
  • Sep 08
  • by anonymous
  • #531535

I needed help with Fix-A-Flat at the location in Clinton, Md. Two of the staff members were so disrespectful it was embarrassing and very humiliating and totally unacceptable. I will never go again. Someone else at this store who wasn't an employee helped me with this situation. Very Bad Customer Service!! (fbn0923@aol.com) Add comment

     

  • Sep 06
  • Service Centers and Customer Services
  • Albuquerque, New Mexico
  • Warranty Dishonor
  • 18

Core must have been purchased in past to be able to return. But abq,nm candelaria road autozone refuseD to honor warranty because there is no record of purchase. Louis found 2012 transaction. Printscreen request denied. Camera pulled from pocket to photograph. Louse clicks to remove screen. Visa company escalation phone call. 1-800-421-2110. Friday September 5, 2014 09:59 Hello Brian S.... Read more

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  • Sep 03
  • Service Centers and Customer Services
  • Employees Training
  • 31

AutoZone SAYS they want their employees to be ASE certified. If you pass the pretest, they will let you take an ASE test, pay for the registration fee and test fee. Good deal. There are four time during the year that ASE offers test certification, but AutoZone will let employees go to only two of the four times. I wanted to get additional certification for several reasons. To increase my... Read more

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  • Aug 31
  • Service Centers and Customer Services
  • Pigeon Forge, Tennessee
  • 2006 Harley Davidson
  • 1
  • 1
  • 21

Was in pigeon forge tn on vacation needed a battery for a 2006 Harley Davidson called the store man answer phone told him what we needed said he didn't have time and hung up. So we had to shop around for another store and needless to say it wasn't auto zone but advance auto and not only did they have a battery but they was going to bring it to the motel. Thanks a lot auto zone for a customer in... Read more

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  • Aug 28
  • Service Centers and Customer Services
  • Incompetent Staff
  • 33

Ok i agree that autozone has a lot of problems not being able to find parts in on with the *** system everything has to be vehicle specific cant tell me i need a bearing of x diameter and have me find it without going through every part then you got whinny deadbeat people complaining like autozone cant find my fuel pump for my 1985 dodge f150 blazer no joke has happend before my point is i... Read more

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  • From mobile
  • AutoZone
  • Aug 27
  • by anonymous
  • #526681

Rude, projected racism will never.by from az again. 13221 Nacogdoches road. Add comment

 
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