2.4
  • Clean store4 votes
  • Location2 votes
  • Prices2 votes
  • Service9 votes
  • Warranty6 votes
  • Defective parts4 votes
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  • 10 hours ago
  • Service Centers and Customer Services
  • Tonawanda, New York
  • Brake Shoes
  • 7

I had to stand in line for 15 min before it was my time at the counter, then after that another 10 minutes to check out, and before I got out the door, I notice that he had gave me the wrong part, so I went back to the counter and was told to wait in line, well after doing so, I told the asst. man that he had giving me brake pads instead of brake shoes, he agreed and went back to get the right... Read more

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  • From mobile
  • AutoZone
  • 2 days ago
  • by anonymous
  • #626805

Unfriendly and unprofessional with poor customer service Add comment

  • Apr 22
  • Service Centers and Customer Services
  • Chicago, Illinois
  • Staff
  • 8
  • REVIEW RATING 4/5

Went to store and was greeted by a very hostile and rude salesperson the cashier was on the phone yelling the streaming is someone at the waiting in line for approximately 30 minutes reach the cashier who was still on the phone stream and yelling and swearing and was told by her Hurry the *** up so I can get your *** out of here. I was shock. This happen at the auto zone located at 7347 S... Read more

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  • From mobile
  • AutoZone
  • Apr 21
  • by anonymous
  • #625262

There are any african americans working at tgis auto zone store and workers leave customers on standby laughing about boxing that is a way of descrimination and rude customer service. Is it because im black? Autozone location pico an la brea Add comment

  • Apr 16
  • Equipment
  • Rushville, Indiana
  • Duralast Wireset
  • 29
  • REVIEW RATING 4/5

as a former autozoner of 7 years of expirence i try to stick with autozone for my autoparts. i know the quick ways around the system and try to make my visits quick if possible. i keep EVERYTHING under one phone number that doesent exist anymore i have many pages to look through. I purchased a set of wires to warranty out. for one if you buy a wires for a toyota brakes for a ford and call and put... Read more

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  • Apr 14
  • Service Centers and Customer Services
  • Jefferson, Georgia
  • Car Diagnostic
  • 2
  • 2
  • 20
  • REVIEW RATING 4/5

Get some real people in the Jefferson autozone who know how to actually diagnose a car! Was having trouble with my car starting went in to autozone they checked the battery said it was fine, I had a feeling it was my starter. (I know what a dead battery sounds like and this was not it) I took the starter in they tested it. They said it was "Working" but when trying to start my car there was no... Read more

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  • Apr 13
  • Equipment
  • North Carolina, United States
  • Water Pump
  • 18
  • REVIEW RATING 4/5

Autozone water pump failed after only 20k miles and engine seized with little warning and no check engine light, completely ruining a Lexus. Was installed at a reputable shop with recommended timing belt change at 90k miles. Destroyed car. Autozone's warranty on website says "we'll replace your engine if that's what it takes..." Well surprise, they won't. Case opened and district manager... Read more

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  • From mobile
  • AutoZone
  • Apr 12
  • by anonymous
  • #621021

First they sold us the wrong oil filter and went to autozone the next morning to find they weren't open for business at 7 like the website and window states. By 8 a.m. guys are dragging in like they all have hanovers. By 8:20 five employees are there but no one opens the store! Why don't they just close down. Add comment

  • Apr 11
  • Service Centers and Customer Services
  • Morro Bay, California
  • Radiator Hose
  • 33
  • REVIEW RATING 4/5

I just went into Autozone to pickup a bottom radiator hose for one of my classic Mustangs, a 1970 Convertible. $16 and change! I wanted to make sure I spent $20.00 to get my point for rewards. I had $160.00 in credit before doing this. I wanted to use the points for something like a major brake job on my Silverado. Anyway. Grabbed a bottle of Eagle one Mag Cleaner to boost the sale over $20.00,... Read more

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  • Apr 10
  • Equipment
  • Milton, Florida
  • Distributor Cap
  • 14
  • REVIEW RATING 4/5

Replace a broken distributor cap with an autozone cap, car still would not run. Had to tow to mechanic, spend 260.00 to find out the auto zone cap was bad. Female manager, Charlie, refused a refund and pretended to be intimidated because my son questioned why they would not stand behind their warranty. Besides not honoring their "%100 " warranty, the manager was rude and hung up on me when I... Read more

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