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AutoZone is an American company. It is one of the leading auto parts retailers in the United States of America. The company was founded in 1972 when the very first Auto Shack was opened in Forrest City in Arizona. In 1987, the name was changed to AutoZone. At the present time there are more than three thousands of AutoZone stores all over the country. There are several thousands of AutoZone employees. They are called AutoZoners. The company has a special Exta Miler Award for its AutoZoners to promote better customer service.

AutoZone offers an WITT-JR electronic catalog for the customer to find the parts easier and for them to keep up with warranty information.

Please try to contact AutoZone Customer Service directly prior to posting any complaints on this site.

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AutoZone Reviews

AMO182
AutoZone
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I called autozone in Durango Colo at 3pm to ask for a simple quote n I was told I could not be helped because they were to busy. What kinda business turns down their potential cust...

#316851
May 06, 2012
26

Pistonrx7
AutoZone - From the best store Ever to the worst store Ever
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Johnny from Los Angeles (burbank) CA. I have been a customer since the mid '80's. (at that time it was Cheif Auto Parts ) Anyway AutoZone used to bet the best in prices, qu...

#315080
Apr 27, 2012
67

Dmo
AutoZone - 3 crappy fuel pumps within a year
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Autozone says fullfilling their warranty is by giving you another crappy part. The last 2 fuel pumps we got was in feb 2012 and then March 2012 not even a complete month we have ov...

#314082
Apr 23, 2012
114

Stryker
AutoZone - Poor cs
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

The "OEM" quality radiator I purchased, was not! The rad. was not all metal, 2 row instead of 3, fan shroud had to be trimmed due to tranny lines and lower hose inlet and mounting ...

#313505
Apr 20, 2012
88

Anonymous
AutoZone - They do not scan reward card ever.
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Ordered parts totaling about 375.00. Realized they did not scan my rewards card after getting home. I picked up my part asked staff to scan for this purchase they said they could n...

#306588
Mar 21, 2012
294

Autozone...
AutoZone Starters Lapeer, Michigan
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

This is the third starter that has gone out in a year. This time they say it is the battery. It is not the battery. They will not take care of their customer! I was told from t...

#305783
Mar 18, 2012
247

Anonymous
AutoZone - Brandon Hoffman, yelling at his employees
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

As a Customer, I walked into autozone in 3453a W Ramsey St, Banning California and witness Brandon the store manager yelling at one of his employee in front of the customers and ot...

#304653
Mar 14, 2012
385

Johnny w...
AutoZone - Bad parts that caused mor damage to car
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I've got a 93 ford ranger 4.0 l automatic i bought a radiator from auto-zone on 10/23/2011 i started running hot so i bought a water pump still didn't fix problem so i went...

#300232
Feb 26, 2012
403

Anonymous
AutoZone - AUTO ZONE BATTERY WARRANTY SCAM
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I purchased a 84-month Auto Zone battery in Aug. 2009 for $89.99. Last night (Feb 8, 2012) I took it to the store in Houston where I purchased it where it checked out as a bad batt...

#295676
Feb 09, 2012
741

Juan rios
AutoZone - Employees lack of experience
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I went to AUTO ZONE AUTO PARTS to buy a bypass hose and the guy that helped me said that auto zone don't carry that kind of hose. so, i told him if he could find me something ...

#292597
Jan 28, 2012
637

Anonymous
AutoZone - New scam? not sure
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Employee's of autoparts stores like Auto Zone steer auto repair to thier buddies. I was told I have a bad bearing and need to see "Bob Marshall" he is an expert, and will fix...

#292526
Jan 27, 2012
481

Anonymous
AutoZone - Currently work here, not worth it
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I currently work at this abomination of a company. Here they don't evaluate you on on-time performance or work ethic, rather how much *** you sell. You can help the customer w...

#290475
Jan 20, 2012
738

Anonymous
AutoZone - Did not refund my money to install the same window init 2 times
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I bought a window unit from auto zone and had it installed the window unit mal-function and i had to replace it again it cost me @111.oo both times i feel like auto zone should pay...

#289968
Jan 18, 2012
404

Palet2391
AutoZone sucks
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I was traveling to FL from OH with my family when my van broke down in SC. I had replaced the ECM about 6 months ago on my GMC Savanna and apparently it went bad. I went into the l...

#287572
Jan 09, 2012
613

Anonymous
AutoZone Spark Plug Bait and Switch
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

NGK spark plugs for a Honda Accord at $9.99? When the dealer and everyone else sells them for over $20 each? If it's too good to be true, it is. The NGK plug is their BAIT AND ...

#278275
Nov 30, 2011
816

Anonymous
AutoZone - Auto Zone Sucks and would not refund or credit me for defective brake pads
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Now they sell crappy brakes and don't even stand behind the warranty.DO NOT buy Auto Zone Brakes. Took mine back after my rotors were warped by them to find out I am stuc...

#277558
Nov 27, 2011
828

Anonymou...
Im an AutoZone employee PLEASE READ!
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Im a red shirt at autozone and to those customers who think autozone treats you bad and rips you off, your not alone. They do it to the employees also! And you know all those ANNOY...

#276065
Nov 19, 2011
1469

Ms nice ...
AutoZone - Very snotty employee when I didn't understand something.
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

We rented a piece of equipment and was waiting for deposit back. We were to get $100 back for renting it. She started saying 75 so I thought she meant we were only going to get $75...

#275205
Nov 15, 2011
721

ExAutoZo...
AutoZone - Wrong size valve seal with head gasket set.
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I ordered a head gasket set for my 1998 S10 4x4 4.3 liter engine. The valve seals were the wrong size. I returned the valve seals told them of the problem and they ordered a set of...

#274576
Nov 12, 2011
589

TDA9108
AutoZone - Please Read
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I am a red shirt at my local Autozone. Ive been reading a lot of the reviews and some of them are true. Believe me I would love to work some place else. But as a recent army vet. a...

#272735
Nov 04, 2011
776

David t...
AutoZone - scewed me big time
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Three bad maf sensers in a row they hooked up their hand held computer did some thing to my copmputer took it in to a repair shop check engin light wood not come on tested trucks ...

#271826
Oct 31, 2011
946

Ycolyar2...
AutoZone - Bad customer service: 22nd Broadway, Louisville, ky 40211
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

A customer stands in line 20 to 30 minutes, there are employees sometimes working in the back, but they leave you standing even if there are no more than 2 or 3 customers, do not g...

#271063
Oct 27, 2011
633

Autozoner
Not all AutoZone rs are like this
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

At Autozone they take tremendous pride in customer service. I am shocked to hear that this kind of customer service is tolerated. Please before you leave any Autozone with an unple...

#271008
Oct 27, 2011
550

Willisco
AutoZone Regional Managers Raeford, NC.
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Ever been stood up by an Autozone Regional Manager? Well, I have! This a-hole called me last Friday to schedule an interview for employment for Monday @ 5pm. I'm currently unemploy...

#270395
Oct 25, 2011
648

Anonymous
AutoZone Battery Warranty Rip Off
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I bought a battery from Autozone two years ago. I took the battery in just before the two year free replacement warranty ran out because it would barely hold a charge anymore. The ...

#266158
Oct 05, 2011
1091

Anonymous
AutoZone - Ripped me off of a 40.00 core refund
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

The kissimmee autozone 222 s john young unprofessional and crooks on 9/10/2011 purchased front break calipears also returned cores at the same time they said they cretited a fourty...

#263932
Sep 24, 2011
759

PROBERTS_1
AutoZone - No refund on battery with receipt under warranty.
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I bought a new battery on 09/13/2011. My battery had died, I got the car started and took it to Autozone to have it tested. They said the battery was dead but still under warranty(...

#262966
Sep 19, 2011
1005

Anonymous
AutoZone Customers are the worst!
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I work as a Greyshirt at Autozone.Its a lousy place to work.Most of the people who shop here are the scum of the earth!They come into the store drunk,high,or wasted on God knows wh...

#262898
Sep 19, 2011
812

Anonymous
AutoZone - Would not honor core deposit
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

Returned battery to recieve core deposit after paying the $ 10.00 depositi was one week past the deadline which was written in micro print.the asst. mgr. was rude and d...

#261931
Sep 14, 2011
580

Mr.brown
AutoZone - Very unprofessional employee
5.0 P.O. Box 2198 MemphisTN 38101 (800) AUTOZONE, (1-800-288-6966) http://www.autozone.com/autozone/contactus/contactUs.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9234230807FD

I went into AutoZone on 160th union tpk .Employee Ashley was very unprofessional I needed help to buy windshield wiper her phone is going off and she take it out and started...

#259187
Sep 01, 2011
684
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