AutoZone Complaints and Reviews

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AutoZone
Main address: P.O. Box 2198 38101 Memphis TN
(800) AUTOZONE, (1-800-288-6966), , https://www.autozone.com:443/autozone/contactus/customerService.jsp;jsessionid=F1BB8ACAEBEBF348BA1D9
  • 223+13 mobile complaints
  • $160K claimed losses
  • $696 average
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  • 1 day ago
  • Service Centers and Customer Services
  • Incompetent Staff
  • 10

Ok i agree that autozone has a lot of problems not being able to find parts in on with the *** system everything has to be vehicle specific cant tell me i need a bearing of x diameter and have me find it without going through every part then you got whinny deadbeat people complaining like autozone cant find my fuel pump for my 1985 dodge f150 blazer no joke has happend before my point is i... Read more

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  • From mobile
  • AutoZone
  • Aug 27
  • by anonymous
  • #526681

Rude, projected racism will never.by from az again. 13221 Nacogdoches road. Add comment

  • Aug 25
  • Ex Employees
  • Department Manager
  • 18

I have worked for autozone for 8 years. I always loved my job I have worked in 3 different stores in 2 different states. I was a psm for 4 years then a assistant manager for a year then finally got my own store. It was awesome till we got a new DM. This guy is always negative and always threating. Our district is always #1 in most kpi's but if you are low on one for that week you are being... Read more

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  • Aug 25
  • Service Centers and Customer Services
  • Unprofessional Employees
  • 7

Worst experience ever! Went to the auto zone 10941 E. Colonial because that's were my father goes all the time and he always recommended it to me. I had ask Carlos Delgado for some help. He was very rude, unprofessional, not very knowledgeable. I had an issue with my vehicle and he was asking me questions about my battery. I wasn't sure if the battery had any warranty since my father purchased... Read more

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  • Aug 19
  • Service Centers and Customer Services
  • Battery Service
  • 27

I dropped off my battery at 10:30 a.m. got back at 12:00p.m. the battery had not even been put on the charger, I said may I speak to the manager, she said I am the manager, her recommendation for me was to leave the battery, I was in National City I live in Rancho San Diego, I was not sure when I would get back to National City; I got the number of the district manager he told me he would give me... Read more

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  • Aug 12
  • Service Centers and Customer Services
  • Shipping Charges
  • 34

Customer service is going down hill.....I am mad of cores and it's concerning me that I have spent over 20,000 with you and it's going to hurt me more than them to quit and fine a new auto parts company but it's what I have to do.....! I was on the order page and had already typed in my credit card number and was about to click the complete order now button when I noticed that the price!!! It was... Read more

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  • Aug 12
  • Service Centers and Customer Services
  • Unsuitable Radiator Cap
  • 43

At the location of store #3756 13407 Pacific Hwy Tigard Oregon Tue 8:50 am, I went in to purchase a radiator cap for my 96 Honda Civic. I tried to place the cap on the radiator and it wouldn't fit. In the process of trying to put on the cap, it got stuck and I couldn't remove it. I went in the store and one of three men came out to try to help. He went back after trying and failed, to get the... Read more

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  • From mobile
  • AutoZone
  • Aug 10
  • by anonymous
  • #520454

I had a battery charged up in ft wash md. I got home to find out the battery was dead. Add comment

  • Aug 06
  • Advertisements and Cons
  • Rude Store Manager
  • 32

Im a female ,but i ve NEVER meet a horrible female store manager like the one in LITHIA SPRGS GA.If you want to make more bzness in that store ,put another store manager.She disrespects the employees and customers.I had a return product ,while a manager was working on it ,to give me more satisfaction,she cut off him ,and use the computer for ......i don't know.She argued with the employee and... Read more

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  • From mobile
  • AutoZone
  • Aug 05
  • by anonymous
  • #518724

I have a bad experience in your store you guys have bad customers service. This cashier he never said thank you, he was talking to me lake rude, I ask for help he said he can't help me what taina.. I will never go to your store... I I always Pay more than 200 dlls now you guys lost a customer... Add comment

 
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